Outlook 2011 (Mac) and UW Exchange

Creating a New Account

To set up Outlook you need an active Internet connection.

  1. StepsActions
  2. Launch Outlook.
    • If this is the first time Outlook has been launched for this Mac account, the following screen appears. Click Add Account.
    • If you do not see this screen (Outlook has been run before on this Mac account), click the Tools menu, and then click Accounts to display the Accounts dialog box.


  3. Click the icon next to Exchange Account.


  4. Enter your UW Exchange account information, and then click Add Account.
    • E-mail address: myuwid@uw.edu (replace¬†myuwid with your UW NetID).

    • Authentication:

      • Method: User Name and Password.

      • User name: myuwid@uw.edu (replace¬†myuwid with your UW NetID).
      • Password: Your UW NetID password.

      • Configure automatically: Make sure it is checked.


  5. For UW Exchange Online, the following dialog box appears asking if you want the server to configure your settings. If you do not see this dialog box, skip to step 5. If you see this dialog box, check Always use my response for this server, click Allow, and then go on to step 5.


  6. In the Accounts dialog box, you may enter anything in the Account description field. This is the name for the account that appears in Outlook.


  7. Exit and restart Outlook, which should now be ready for use.

Forwarding Your Email to Your UW Exchange Account

If you currently receive mail in a Deskmail or other account, make sure that your new mail is being forwarded to your UW Exchange account. See Forwarding Your Email to Your UW Exchange Account.

Using Outlook 2011 From Off Campus

Outlook 2011 may attempt to make directory (LDAP) lookups using the campus Active Directory service.  This is not permitted from outside the UW network (unless connected via VPN) and so will fail. This impacts directory lookups if done specifically as directory queries. It has no impact on your ability to read or send mail. Using the Check Names function, Outlook finds information about addresses you enter or partially enter, even from off campus. You may also use the Campus Directory via the Web and copy/paste that result into Outlook.

Creating An Account For Your Deskmail

If you create an account for your Deskmail in Outlook, you can see your old Deskmail as well as your new UW Exchange mail. This makes moving messages between your Deskmail and UW Exchange accounts easy. However, never drag folders between accounts; move messages between folders, not folders between accounts.

Last modified: November 10, 2014