How do I respond to a library patron who asks for Braille copies of reference materials?
The Americans with Disabilities Act of 1990 (ADA) requires that you respond reasonably to disability-related requests. Although you should provide access to the content the patron requests (in this case Braille), it may be acceptable to provide the materials in a comparable format, such as in audiotaped or electronic formats. Discuss options with the patron.
Last update or review: July 12, 2010