Compliance Services

Policy, law and reporting

University access and accommodation policies

Executive Order No. 31: Non-discrimination and Affirmative Action

Federal and state law


The Americans with Disabilities Act (ADA)

Section 504 of the Rehabilitation Act of 1973

Section 1557 of the Patient Protection and Affordable Care Act (ACA)

Washington State

Washington State Anti-Discrimination Law

Washington State Core Services Act (RCW 28B.10.912)

Policy #188 – Accessibility

Supplemental Instructional Materials & Students with Print Access Disabilities (RCW 28B.10.916)

Grievance procedures, dispute resolution & barrier reporting

lf you are having difficulty with a person, office, or department at the University of Washington on the basis of your disability and have been unable to come to a resolution, dedicated resources and processes are available. The ADA Coordinator can provide information, assistance, and referrals to individuals who wish to raise a complaint or have concerns related to accessibility and accommodations, or possible discrimination due to a disability.

Bree Callahan
(206) 543-9717 (voice and relay) or

University Dispute Resolution and Barrier Reporting
University Grievance Procedures
  • University Complaint Investigation and Resolution Office (UCIRO) is responsible for investigating complaints that a University employee has violated the University’s policies relating to the ADA/Rehabilitation Act and relevant federal, state, and local laws.
  • Patient Rights & Responsibilities is responsible for patient care complaints as well as formal investigations of discrimination under the Affordable Care Act Section 1557 for UW Medical Centers, Harborview Medical Center, and Neighborhood Clinics.
External Grievance Options

Complaints may also be filed with the following state or federal agencies: