Carlson Leadership & Public Service Center

May 19, 2016

Public service opportunity: Crisis Response Help Line Advocate

Position title:

Crisis Response Help Line Advocate


Name of organization:

New Beginnings




Position description:

New Beginnings mission is to provide shelter, advocacy and support for battered women and their children; and to change attitudes and social institutions that foster and perpetuate violence.


New Beginning’s Help Line operates 24/7 and is a resource for those experiencing intimate partner violence.


Open Shifts include: Tue. 9-1, Th. 9-1 or 1-5, Fri. 9-1 or 1-5


Offer callers experiencing domestic violence emotional support, resources, and safety planning. Orientation and Training is provided. We require prior customer service, advocacy or social services experience and an eagerness to learn the advocacy based counseling mode.


We require a one-year commitment, one four-hour shift per week.


If you are interested in this position and are available to make a one-year commitment (weekly 4-hour shift), please contact for a Volunteer Application and to set up a time to meet in person!


Time commitment:

We require a one-year commitment, one four-hour shift per week.


Skill requirements:

– Customer Service

– Crisis Intervention

– Problem Solving

– People Skills


Start date:



End date:




North Seattle (Confidential location)


How to apply:

– Access the volunteer application on our website (

– Email Erin Pankow ( for more information


Supervisor contact info:

Erin Pankow