The IT Services & Strategic Sourcing division (ITS) provides project management and service management to support UW-IT broadly, and tools and infrastructure to support critical business continuity for UW-IT and the University. In addition, ITS develops new and alternative sources to traditional service delivery.
This division is responsible for:
- Program Management Office. Overseeing UW-IT’s project portfolio, ensuring that the overall collection of projects is aligned with the University’s mission and strategic goals. This unit also provides expert project management support for high-priority projects.
- Service Management & Planning. Ensuring alignment of UW-IT services with the University’s current and future needs. This includes planning for new services, enhancements to existing services, and efforts to improve the overall cost-effectiveness and quality of services.
- Technology Business Continuity. Overseeing emergency preparedness, disaster response, and business continuity planning efforts for UW-IT, as well as providing expertise and consulting to University departments on emergency notification systems and technology business continuity.
- Strategic Sourcing. Developing alternative sources to traditional service delivery in order to foster innovation and improve efficiency, typically by procuring services from the cloud. 'Cloud sourcing' encompasses a wide range of services, from computing and storage (Infrastructure as a Service) to cloud-based applications (Software as a Service) such as email and calendaring.
Contact
Erik Lundberg
Assistant Vice President, IT Services & Strategic Sourcing
Email |
206-543-2795
UW Mailbox: 354844
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