The IT Services & Strategic Sourcing division (ITS) provides project management and service management to support UW-IT broadly, and tools and infrastructure to support critical business continuity for UW-IT and the University. In addition, ITS develops new and alternative sources to traditional service delivery.
This division is responsible for:
- Program Management Office. Overseeing UW-IT’s project portfolio, ensuring that the overall collection of projects is aligned with the University’s mission and strategic goals. This unit also provides expert project management support for high-priority projects.
- Service Management & Planning. Ensuring alignment of UW-IT services with the University’s current and future needs. This includes planning for new services, enhancements to existing services, and efforts to improve the overall cost-effectiveness and quality of services.
- Technology Business Continuity. Overseeing emergency preparedness, disaster response, and business continuity planning efforts for UW-IT, as well as providing expertise and consulting to University departments on emergency notification systems and technology business continuity.
- Strategic Sourcing. Developing alternative sources to traditional service delivery in order to foster innovation and improve efficiency, typically by procuring services from the cloud. 'Cloud sourcing' encompasses a wide range of services, from computing and storage (Infrastructure as a Service) to cloud-based applications (Software as a Service) such as email and calendaring.
- Enterprise Architecture.
Working across the University to bring IT projects into alignment with each other and University-wide strategic directions. This includes facilitating discussions and capturing requirements, use cases, and issues, creating standard Enterprise Architecture documents (EA), and developing EA roadmaps.
Assistant Vice President, IT Services & Strategic Sourcing
UW Mailbox: 354844