IT Services & Strategic Sourcing

The IT Services & Strategic Sourcing division (ITS) provides project management and service management to support UW-IT broadly, and tools and infrastructure to support critical business continuity for UW-IT and the University. In addition, ITS develops new and alternative sources to traditional service delivery.

This division is responsible for:

  • Program Management Office. Overseeing UW-IT’s project portfolio, ensuring that the overall collection of projects is aligned with the University’s mission and strategic goals. This unit also provides expert project management support for high-priority projects.
  • Service Management & Planning. Ensuring alignment of UW-IT services with the University’s current and future needs. This includes planning for new services, enhancements to existing services, and efforts to improve the overall cost-effectiveness and quality of services.
  • Technology Business Continuity. Overseeing emergency preparedness, disaster response, and business continuity planning efforts for UW-IT, as well as providing expertise and consulting to University departments on emergency notification systems and technology business continuity.
  • Strategic Sourcing. Developing alternative sources to traditional service delivery in order to foster innovation and improve efficiency, typically by procuring services from the cloud. 'Cloud sourcing' encompasses a wide range of services, from computing and storage (Infrastructure as a Service) to cloud-based applications (Software as a Service) such as email and calendaring.
  • Enterprise Architecture. Working across the University to bring IT projects into alignment with each other and University-wide strategic directions. This includes facilitating discussions and capturing requirements, use cases, and issues, creating standard Enterprise Architecture documents (EA), and developing EA roadmaps.


Erik Lundberg
Assistant Vice President, IT Services & Strategic Sourcing
Email | 206-543-2795
UW Mailbox: 354844

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