Enterprise Information Management

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Overview

Enterprise Information Management (EIM) provides consistent and reliable architectures, guidelines, standards, tools, and services for the analysis, design, management, delivery, and integration of institutional data. EIM is a key component to realizing the overall administrative systems strategy by rationalizing and improving upon our valuable data assets of the university.

EIM Data Map

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Enterprise Information Management is the connector between systems, the mechanism for consolidating information and a set of tools to enable flexible business processes. EIM has five major initiatives:

  • Enterprise Data Warehouse (EDW)
  • Enterprise Integration
  • Enterprise Workflow
  • Enterprise Document Management
  • Enterprise Portal

Enterprise Data Warehouse (EDW)

EIM Data Map

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Information flows out of source systems into the Enterprise Data Warehouse (EDW) for powerful cross-domain analytics. The EDW will be the single source of truth for University information. It will include well-documented data definitions, reducing misinterpretation and providing powerful analytical capabilities for decision-making.

  • Continue to build out the EDW, the central repository for UW administrative information, into an integration and presentation layer
  • Migrate the Planning & Budgeting database into the EDW, a major step in providing an integrated, single source of truth for decision making across subject areas
Directly support several strategic University initiatives, including Activity Based Budgeting and the Provost Program Evaluation metrics.

Enterprise Integration

EIM Data Map

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Enterprise Data Integration takes advantage of metadata, consistent data definitions and security rules to securely and reliably provide access to information across functional domains.

  • Provides new standards and secure and reliable methods for sharing information between functional areas via a data traffic control system
  • Includes new Web services for delivery of information; enables rapid development of new Web applications; Web services for finance and student data in use by UW community
  • Includes a new "event handler" capability that will push relevant data to applications when a specific business event occurs.

Enterprise Workflow

EIM Data Map

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Enterprise Workflow enables business process automation via electronic routing and approval of documents across multiple organizations.

  • Enables automation and streamlining of manual paper-based business processes
  • Uses the community-developed, open-source Kuali Rice Enterprise Workflow platform
Completed two successful pilots in 2011. Future projects include automating bulk JV submission.

Document Management

EIM Data Map

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Document Management provides a central repository of digital business documents that include mechanisms for imaging, storing, searching and collaboration.

  • Increase efficiencies by providing a central repository of digital business documents
  • Include mechanisms for imaging, storing, searching and document collaboration
Work is now underway to define enterprise document management requirements and choose a vendor for enterprise pilot projects.

Enterprise Portal

Enterprise Portal

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The Enterprise Portal serves as a single Web site that highlights information relevant to the individual, and serves as a starting point for engaging and conducting “business” with the University, as a student, faculty member, staff member, researcher, or clinician.

  • Provides relevant content to UW community members based on affilitation with the University
  • Provides personalized content to indviduals, such as schedules, events, notifications, reminders, status and alerts
  • Serves as a platform for content providers to publish dynamic content relevant to University audiences
  • Serves as a platform for application developers to integration information and publish personalized content

UW Data Map

EIM Conceptual Data Map

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TheUW Data Map is a data and business process classification scheme developed by the Data Management Committee to provide consistency in cataloguing and maintaining institutional data.

The map shows the progress of the Enterprise Data Warehouse build-out by subject area, with the relative percentage complete in each area. Master Data represents key data points that span across subject areas and are used to help cross-domain analysis.

More information on the Data Management Committee.

More information on the UW Data Map.

Background and Context

Enterprise Architecture—the Roadmap Foundation

Roadmap Foundation

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The UW has a unique opportunity to create a new foundation for its business operations and administrative systems that the institution can build upon for many years. That foundation will use an Enterprise Architecture approach to leverage holistic solutions and help ensure they are aligned with the UW’s mission.

Enterprise Architecture is a best practice framework that defines how information and technology will support an organization’s business operations. The framework is well defined in industry and higher education. It is divided into four layers, as shown in the diagram: 

  • The Business Architecture layer clarifies what the business does, expressed as its “capabilities” (for example, paying employees, procuring goods and services and enrolling students). 
  • The Information Architecture layer defines the information required to achieve the capabilities. 
  • The Applications Architecture layer defines flexible and efficient mechanisms to deliver business processes that enable the capabilities.
  • The Technology Architecture layer identifies the technical foundation needed to provide stable and secure services.

Capability Map

Capability Map

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This business capability map shows what the business does (e.g., paying employees, procuring goods and services and enrolling students). The map helps identify major requirements and gaps in the UW's current systems, as well as overlaps and dependencies. It is used to drive any new functionality, ensuring solutions meet business needs.

Today's Enterprise Systems

system on a page

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This diagram shows the current state of the University’s centrally supported core administrative systems.  The UW has a diverse portfolio of applications operating on a variety of hardware platforms, implemented over the last forty years.  This diagram doesn’t include the hundreds of “shadow” systems developed at the unit level to meet information and business process needs not satisfied by the central systems or needed to support local requirements.

The arrows represent the hundreds of point-to-point interactions between systems that have evolved over numerous years to meet the UW’s changing business needs and to make up for gaps in legacy functionality.

The complex legacy of interdependencies makes it challenging to change one application without impacting the others, or to pull out and replace an application. It also complicates business continuity planning.  Furthermore, as information flows from system to system without agreed-upon data definitions, it creates a “data telephone” effect where critical information is misunderstood and misinterpreted.

Tomorrow's Enterprise Systems

system on a page

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The vision for the future of the UW’s administrative systems is a simpler, more rational and integrated application portfolio.  By providing central systems that accommodate most unit-level requirements, the need for departmental shadow systems will be reduced, resulting in efficiency gains back to the units. In tomorrow’s systems:

  • The complex legacy of point-to-point interfaces is replaced with an Enterprise Information Management platform that provides a consolidated source of University information.  Enterprise Information Management (EIM) refers to an integrated set of foundational infrastructure consisting of :

    • Enterprise Data Warehouse
    • Enterprise Integration
    • Enterprise Workflow
    • Enterprise Portal
    • Document Management