Academic Services

Academic Services researches, assesses, develops, and delivers technologies, learning spaces, and services that enhance teaching, research, and learning at the UW, and that support vibrant intellectual communities.  Building upon deep engagement with UW faculty, students, and researchers, it engages with other units at the UW and beyond to collaborate on projects, share and integrate resources and services, minimize redundancies, and improve effectiveness.  Academic Services advises and collaborates with UW faculty and departments on approaches to using technology to improve learning outcomes and to advance the teaching and learning missions of the University.  In all efforts Academic Services aspires to ensure that teaching, learning, and collaborative technologies are fully accessible and usable by individuals with diverse abilities and other characteristics, and who use a wide variety of access technologies. Academic Services also partners with central business offices and academic units to provide the core systems for providing student services and running the UW's administrative functions necessary to deliver on our academic mission.

This division is responsible for:

  • Academic & Collaborative Applications. Advancing teaching, learning, and research by investigating computing trends, identifying user needs, and innovating technology solutions. Implementing and integrating the University's online tools, open source and vendor solutions, and cloud services. Applications including online course delivery tools, research technologies, email and calendaring solutions, Web publishing, collaboration tools, digital media management applications, and the University portal.
  • Accessible Technology. Helping the University ensure that technology-based teaching, learning, and research tools and resources are accessible to and usable by all students, staff, faculty, and clinicians, including those with a wide range of abilities and disabilities. This unit collaborates with other University units to ensure the availability of assistive technology, and consult on the development of accessible Web sites, other software, and learning spaces. Additionally, this unit conducts regional, national, and international projects to promote the use of accessible technology and practices in teaching, learning, and research.
  • Learning Technologies. Inspiring and supporting innovative uses of technologies to support teaching, learning, and research by providing reliable student technology spaces, expert consultation, and quality customer service.  In addition, this unit provides technology workshops and videoconference facilities, and cutting-edge pilot technologies. This unit also collaborates with UW partners on initiatives and outreach that support and enhance teaching and learning.
  • Student Program oversees the modernization of the student experience and UW's involvement in Kuali Student, the next-generation student administrative system being developed by a consortium of top tier universities. The program also maintains the current Student Information Systems (SIS) portfolio managed by Information Management, that includes registration, admissions, student records, financial aid and other functionality that is central to an enhanced student experience.

Contact

Phil Reid
Associate Vice Provost
Email | 206-543-6147
UW Mailbox: 354844

Additional Contacts