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[Graphic: Directions]
For the Record: Email Is Not the Preferred Medium


Electronic mail is primarily a communication system. It is a quick and convenient way to distribute information that will follow as official memoranda, to set up meetings, and to be notified about phone calls. Note, however, that email messages are public documents--or records--when they have been composed or received by employees of the UW in connection with the transaction of public business. As such, they are subject to disclosure to the public and also have a records retention requirement.

Pitfalls of Electronic Storage Only

Currently, there is no physical records management system in place at the UW, or in most offices, that could support the appropriate filing and retention of electronic records. Keeping records in an electronic format poses several challenges:

Because of these and other pitfalls associated with electronically stored records, official university business requiring record retention should be reflected in paper documents.

Paper Preferred for Public Documents

Email management guidelines for public records (soon to be found in the UW General Records Retention Schedule) strongly recommend that you "convey and retain UW official policies, actions, decisions, and transactions as printed documents." Furthermore, when an email message represents the only official copy of a record, you should print it and retain it in paper format.

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University of Washington Computing & Communications
Windows on Computing, No. 20, Autumn 1997
newsltr@cac.washington.edu