![[Graphic: Directions]](/tech_home/windows/graphics/DirectionsT.gif)
For the Record: Email Is Not the Preferred Medium
Electronic mail is primarily a communication system. It is a quick and
convenient way to distribute information that will follow as official
memoranda, to set up meetings, and to be notified about phone calls. Note,
however, that email messages are public documents--or records--when they
have been composed or received by employees of the UW in connection with
the transaction of public business. As such, they are subject to
disclosure to the public and also have a records retention requirement.
Pitfalls of Electronic Storage Only
Currently, there is no physical records management system in place at the
UW, or in most offices, that could support the appropriate filing and
retention of electronic records. Keeping records in an electronic format
poses several challenges:
-
Email folders might not be backed up or, if they are, they
might be saved for only a short period of time.
-
Desktop files are rarely set up to deal with disaster recovery
(backup and off-site storage), aging of media, conversions to
new systems, etc.
-
Access to email folders in a password-protected account may
be too limited for departmental records. But if you store the
documents on a departmental PC that is not password
protected, you risk unauthorized access.
-
There is no UW process in place to guarantee authentication
and authorization of electronically stored records.
Because of these and other pitfalls associated with electronically
stored records, official university business requiring record retention
should be reflected in paper documents.
Paper Preferred for Public Documents
Email management guidelines for public records (soon to be found in the UW
General Records Retention Schedule) strongly recommend that you
"convey and retain UW official policies, actions, decisions, and
transactions as printed documents." Furthermore, when an email
message represents the only official copy of a record, you should print it
and retain it in paper format.
University of Washington Computing & Communications
Windows on Computing, No. 20, Autumn 1997
newsltr@cac.washington.edu