Time Schedule:
David K. Farkas
T C 407
Seattle Campus
Concepts and skills for preparing manuals, online help systems, performance-support systems, and other forms of locally stored and Web-based software user assistance. Includes principles of human-computer interaction, usability evaluation, and the software-development process. Students create both end-user and developer documentation. Prerequisite: T C 310. Offered: Sp.
Class description
In TC 407, Software User Assistance, students learn the principles and skills for designing and creating online help systems, print manuals/PDF, wizards, tutorials, and other forms of user assistance for desktop and Web-based software applications. The course also covers programmer (SDK) documentation.
Student learning goals
General method of instruction
Lecture and discussion plus small-group activities. Students will create a help system as a course project, possibly working in groups.
Recommended preparation
TC 310 recommended. TC major, or permission of instructor.
Class assignments and grading
Please see course website.
Please see course website.