UW Rome Center

UW Study Abroad Insurance: On Call International

You are required to purchase UW Study Abroad Insurance while studying abroad. Services provided by the plan include comprehensive medical coverage abroad; medical, security and natural disaster evacuation services; and travel assistance service for only $1.74 per day.

On Call International provides medical assistance, medical evacuations and travel assistance for UW students while studying abroad. On Call provides a number of services, including:

  • Medical and Dental Referrals: On Call will provide you with the names, addresses, telephone numbers and, if requested, office hours for physicians, hospitals, clinics, dentists and dental clinics in Rome or elsewhere in Italy.
  • Making an Appointment (Outpatient Case Management): On Call, in coordination with your primary insurance, will assist you with setup and confirmation of appointments with general practitioners, dentists, or medical and dental specialists. If requested, On Call will also provide assistance with ground and accommodation arrangements, post appointment communication and follow up with you.
  • Medical Advice (Nurse Helpline): Emergency and Routine Medical Advice On Call will, upon request, arrange for medical advice over the telephone by U.S. trained physicians and nurses.
  • Coordination of Insurance Benefits, Medical Expense Guarantee, Cost Review and Payment: Upon securing payment or a guarantee to reimburse, On Call will either wire funds or guarantee required emergency hospital admittance deposits.

Other Medical Assistance services include:

  • Emergency Medical Evacuation
  • Medically Necessary Repatriation
  • Repatriation of Deceased Remains
  • Visit by Family Member/Friend
  • Return of Dependent Children
  • Return of Traveling Companion
  • Dispatch of Physician, Nurse, or Medicine
  • Medical Monitoring

Travel Assistance services include:

  • Pre-Travel Destination and Health Information
  • 24/7 Emergency Travel Arrangements
  • Translation and Interpreter Assistance
  • Worldwide Legal Consultation and Referral
  • Emergency Travel Funds Assistance
  • Embassy and Consular Relations
  • Lost/Stolen Travel Documents Assistance
  • Credit Card Replacement Assistance
  • Emergency Message Forwarding
  • Lost and Delayed Luggage Assistance

Contact On Call International at: