UW Rome Center

Making an Doctor’s Appointment

If you need medical care for a minor sickness or injury, if possible, contact the On Call Global Response Center at +1.603.328.1358 (call collect) or email at mail@oncallinternational.com 24 hours in advance of when you’d like an appointment. On Call can help you arrange an appointment and will arrange to pay your medical expenses. Or, you may contact the UWRC to assist you in making an appointment.

  • On Call can provide you with the names, addresses, telephone numbers and, if requested, office hours for physicians, hospitals, clinics, dentists and dental clinics in Rome or elsewhere in Italy.
  • On Call, in coordination with your primary insurance, can assist you with setup and confirmation of appointments with general practitioners, dentists, or medical and dental specialists. If requested, On Call can also provide assistance with ground and accommodation arrangements, post appointment communication and follow up with you.
  • For outpatient expenses, there is no network you need to stay within. If you choose not to contact On Call for arrangements, you can go to a facility of your choice and submit a claim for reimbursement consideration of your self-paid medical expenses.
  • If you need to go to an ER for a non-critical emergency, please note that payment can take a few hours to arrange, and you should wait for On Call to confirm you can proceed to the ER if possible.