Issue: The email address used for an investigator’s FIDS Profile comes from their UW Directory entry. If they chose not to include an email address in the directory, then the notification is never actually delivered. Once the investigator opens their profile, they are required to add an email address. That ensures that all future notifications will be delivered.
Workaround: Encourage investigators to access their FIDS Profile and add an email address if they have not included one in the UW Directory.