Help Desk and Support
The Help Desk and Support Program provides assistance to users of ORIS programs via email and phone. Comprehensive online help documentation is also available for self-directed troubleshooting.
Primary Program Contact
To ensure prompt response to your inquiry, please submit questions about Help Desk and Support to the following*:
(206) 685-8335
*Staffed Monday through Friday, 8am to 5pm.
Currently Supported Programs
The SAGE Suite is the only program that presently requires support services.
Team Members Assigned to Help Desk and Support
Note: Email addresses listed below end with @u.washington.edu.
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Mathambo Chibambo206 685-6095 [chimath@u.wa]SAGE HELP Manager, Office of ResearchBox 359562
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Gretchen S Davis206 616-7289 [gsd@u.wa]Assistant Trainer, Office of Sponsored ProgramsBox 359472







