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eRA Alert: Intermittent NIH Log-in Issue Affecting eRA Commons

Posted on June 19, 2012 at 7:38am

eRA Alert: Intermittent NIH Log-in Issue Affecting eRA Commons

Tuesday, June 19, 2012


Users may be experiencing intermittent log-in issues with eRA Commons. Once logged in, there may also be sporadic slowness and brief service interruptions that also relates to this issue.


We are sorry for any inconvenience.


eRA Communications

Division of Communications and Outreach

NIH Office of Extramural Research


Questions? Please contact the eRA Help Desk. Check out self-help resources on the Help page before submitting an online ticket; or call Toll-free: 1-866-504-9552, Phone: 301-402-7469, TTY: 301-451-5939; or email helpdesk@od.nih.gov. The Help Desk hours are Mon-Fri, 7 a.m. to 8 p.m. ET


Help us improve our communications; send your suggestions and feedback to eRACommunications@mail.nih.gov or call 301-435-8185.


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