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NIH eRA Alert: eSNAP Functionality Issues

Posted on December 16, 2011 at 2:51pm

eRA Alert: eSNAP Functionality Issues

Friday, December 16, 2011


We have been experiencing intermittent issues with the Commons eSNAP functionality.


If you are attempting to access information in eSNAP and experience an error, please contact the eRA Help Desk before proceeding.


The eRA Technical team is working to identify the problem and determine a solution.  We will provide additional information when it is available.


We are sorry for the inconvenience.


Joe Schumaker


eRA Communications

Division of Communications and Outreach

NIH Office of Extramural Research


Questions? Please contact the eRA Help Desk at http://era.nih.gov/help (Preferred method of contact); Toll-free: 1-866-504-9552; Phone: 301-402-7469; TTY: 301-451-5939; helpdesk@od.nih.gov.

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