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Announcements

eRA Commons and ASSIST will be Offline Memorial Day Weekend

Posted on March 12, 2014 at 8:01am

eRA Information: eRA Commons and ASSIST Will Be Offline Memorial Day Weekend

Wednesday, March 12, 2014

 

In the interest of giving you as much advance notice as possible for planning purposes, we would like to let you know about an extended downtime that eRA has currently scheduled for the Memorial Day weekend in May 2014.

All systems, including eRA Commons and ASSIST will be offline while our systems are upgraded and the information in the databases will be converted to support Unicode compatible data.

Unicode is a computing standard that allows systems to handle virtually any type of text expressed in the worlds writing systems.  As a result of this upgrade, eRA systems will be able to accept Greek characters as they appear in the original scientific text submitted by grantees. For instance, Greek characters will now appear in progress reports without resulting in garbled text.

 

We will share more details about the downtime in May as the date approaches.

We are sorry for any inconvenience this may cause.

 

eRA Communications

Division of Communications and Outreach

NIH Office of Extramural Research

 

Questions? Please contact the eRA Help Desk. Check out self-help resources on the Help page before submitting an online ticket; or call Toll-free: 1-866-504-9552, Phone: 301-402-7469, TTY: 301-451-5939; or email helpdesk@od.nih.gov. The Help Desk hours are Mon-Fri, 7 a.m. to 8 p.m. ET

 

Help us improve our communications; send your suggestions and feedback to eRACommunications@mail.nih.gov or call 301-435-8185.

 

To read other recent articles and messages, please visit our Latest News page at http://era.nih.gov/news_and_events/index.cfm.

 

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