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eRA Commons – System Unavailable Wednesday, Oct 30

Posted on October 28, 2013 at 8:38am

Sent: Monday, October 28, 2013 5:48 AM
Subject: eRA Information: Scheduled Downtime for Upcoming Commons Release on Wed, Oct. 30


eRA Information: Scheduled Downtime for Upcoming Commons Release on  Wed, Oct. 30

Monday, October 28, 2013


Due to the government shutdown, eRA’s system-wide release that was scheduled for October 17-18 is being completed in stages. The initial steps will take place October 30-31. eRA Commons, ASSIST and IAR will be unavailable beginning at 9 p.m. ET Wednesday, Oct. 30 and will return to service by 7 a.m. ET Thursday, Oct. 31.

We are sorry for the inconvenience this may cause.

The second stage of the release will occur on November 7, 2013. However, for that release, no downtime is scheduled. A more detailed communication with the highlights of the release will be sent as that date approaches.



eRA Communications

Division of Communications and Outreach

NIH Office of Extramural Research


Questions? Please contact the eRA Help Desk. Check out self-help resources on the Help page before submitting an online ticket; or call Toll-free: 1-866-504-9552, Phone: 301-402-7469, TTY: 301-451-5939; or email helpdesk@od.nih.gov. The Help Desk hours are Mon-Fri, 7 a.m. to 8 p.m. ET


Help us improve our communications; send your suggestions and feedback to eRACommunications@mail.nih.gov or call 301-435-8185.


To read other recent articles and messages, please visit our Latest News page at http://era.nih.gov/news_and_events/index.cfm.


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