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Approaching Prospective Subjects

Prescreening Records
Pre-screening is any activity by which the researcher obtains and uses information about potential subjects without direct contact with the potential subjects, for the purposes of:

  • Developing research questions
  • Determining study feasibility (in terms of the available number and eligibility of potential study participants)
  • Developing of eligibility (inclusion and exclusion) criteria
  • Determining of eligibility for study participation of individual potential subjects
  • Identifying potential subjects to contact and obtaining their contact information

M-300.500 Diagram on Prescreening Records (doc)

Advertisements
This information is to assist investigators in devising advertisements to recruit subjects for research. Advertisements include posted or distributed flyers, newspaper or magazine ads, announcements placed on the Web or sent by e-mail, and information sheets sent to providers or targeted groups of prospective subjects.

The Human Subjects Review Committees will review the advertisement and how it will be used, to determine that it is not coercive and doers not promise unreasonable benefits. The Committee will review the final copy of advertisements for readability and visual impact.

Advertisements should provide the information that prospective subjects need to determine their eligibility and interest. Include the following information, worded appropriately, in advertisements:

"University of Washington" and the department/division name of the investigator and/or research facility;
the purpose of the research and/or the condition under study;
in summary form, the inclusion/exclusion criteria that will be used to determine eligibility for the study;
a brief list of participation benefits, if any (e.g., a no-cost health examination, free parking, monetary compensation);
the time or other commitment required of the subjects; and
the person or office to contact for further information. When a telephone number is given, if it is not dedicated exclusively to the use of the advertised study, a contact name should also be given.

Advertisements should not promise "free treatment," when the intent is only to say subjects will not be charged for taking part. Advertisements may state that subjects will be paid, but should not emphasize the payment or the amount to be paid. If payments will vary (and not be the same sum to each subject), the statement about payment should be of the form, "Subjects may earn up to $___".

For biomedical studies:
Do not include claims that the drug, biologic or device is safe or effective for the purposes under investigation, or that the test article is known to be equivalent or superior to any other drug, biologic or device. Such representation would not only be misleading to subjects but would also be a violation of the FDA's regulations concerning the promotion of investigational drugs [21 CFR 312.7(a)] and of investigational devices [21 CFR 812.7(d)].
Advertising for recruitment into investigational drug, biologic or device studies should not use terms such as "new treatment," "new medication" or "new drug" without explaining that the test article is investigational.

Investigators are welcome to address queries about specific proposed advertisements to the appropriate administrator. Queries related to existing studies should be addressed to the administrator of the Committee that reviewed the study.


Telephone
If you plan to approach prospective subjects by telephone, you should submit with your Human Subjects Application for Committee review a script or protocol for the initial call. This should, in general, include

  • a check to make sure that the right person is on the line; especially important when announcing the study name or other information could breach subjects' confidentiality or otherwise put them at risk
  • if a message will be left for subjects or prospective subjects who are not available to take the call, provide the text of the message, indicating how breach of confidentiality will be avoided when leaving it (this may require ensuring that if some curious person calls back, they do not hear a greeting that itself breaches the confidentiality of the subject or prospective subject)
  • an introduction identifying the caller and the study, and their departmental and University of Washington affiliation,
  • a statement about, or reminder of, how the prospective subject's name was obtained
  • a question that allows the prospective subject to opt out of the telephone interview, or set a more convenient time ("Are you interested in hearing more about this study? Is this a good time to talk?")
  • a general description of the study
  • if any screening questions will be asked, a description of the questions, especially of the most personal and sensitive a subject can expect to be asked, accompanied by the statement, "You are free not to answer any questions you do not wish to answer"
  • a request for verbal consent before proceeding with the questions, and a statement about what will be done with the screening data if prospective subjects are screened out;
  • the screening questions that will be asked, and what will be said to subjects if they are screened out;
  • the arrangement of an appointment or next step for those eligible prospective subjects who wish to, continue;
  • and a closing that includes a contact name and telephone number if the person should have any further questions about the study.


Recruitment through Intermediaries
The following information is provided to investigators to assist in the use of intermediaries in the recruitment of subjects to participate in research activities.

When an investigator has not had prior contact with subjects, it may be necessary to enlist the cooperation of other professionals and organizations as intermediaries in order to avoid an invasion of potential subjects' privacy. The role of the intermediary is to explain the study in neutral terms and to obtain permission from the prospective subject to release his or her name to the investigator. An intermediary is someone who has had prior contact with the subject and who can provide a linkage between the subject and investigator.

The intermediary who is willing to assist the investigator in this way should not take a strong advocacy position in favor of a particular research activity (Human Subjects Manual, Part D, page 14).

Special care must be taken if the person doing the recruiting...is in a relationship of authority or service provision with respect to potential participants. Such a situation can arise if a teacher recruits his or her students, or if a health practitioner recruits patients as research subjects. If possible, it is best to avoid such situations, but there can be cases where this is not possible (Human Subjects Manual, Part B, page 11).

The Human Subjects Review Committees permit the use of health practitioners or other service providers as intermediaries only when no alternatives exist for the recruitment of subjects. When the use of these intermediaries is permitted, the investigator should take appropriate safeguards to protect the welfare of subjects who may be vulnerable to coercion or undue influence in such a situation.

It is the opinion of the Committees that paying a per capita recruiting fee or subject completion fee to an intermediary is not in accord with ethical principles guiding the use of human subjects in research. It contradicts the presumed neutrality of the intermediary and may increase the vulnerability of subjects to coercion and undue influence. This practice, therefore, is not in the best interests of potential subjects and should not be permitted.

Screening
Screening is something that can occur at one or more points in the process of approach, recruitment and consent. It can also occur as a stage of study activities after consent has been given and subjects have enrolled.

From the point of view of human subjects review, screening procedures are connected not only with the issue of informed consent, but also with the issue of risk or burden. The following list describes matters typically addressed in review of screening procedures.

  • It is useful to make it possible for subjects to screen themselves out whenever possible, by being clear about study requirements in flyers, advertisements, or other preliminary approach and recruitment material. Doing this means that prospective subjects do not have to go through (and researchers do not have to conduct) unnecessary screening interviews.
    For example, if one wants only male or only female subjects, or subjects over or under a certain age, it makes sense to say so in the recruitment flyer.
  • To avoid obtaining sensitive, identifiable information about people in the course of screening them out, it can be useful to "chunk" exclusion criteria. In this way one can know that a particular prospective subject is ineligible for the study, without knowing specific, potentially sensitive, things about that person.
    For example, if having had any one of several herpes infections would disqualify subjects from a study, one could ask, "Have you ever had one or more of the following illnesses?" A "yes" answer would be enough to screen the prospective subject out, without having to collect any more specific information. When using such a procedure, it can be useful to explain it beforehand, when describing the kinds of questions one is proposing to ask.
  • All things being equal, it is better not to give prospective subjects who have been screened out the impression that they have been screened out because of some defect on their part, but rather to put the burden on the study (by saying, e.g., "whether the study is a good fit for you"). Another benefit of avoiding talk of "eligibility" is that one also avoids encouraging prospective subjects to stretch a point to try to qualify for interesting or desirable studies or study conditions.
    Recruitment and screening materials should indicate that exclusion from the study is a matter of study design and not of a defect, or a failure to perform, on the part of the prospective subject.
  • If prospective subjects will be screened before giving consent to be in the study, they should know what they are being asked to do, and be given a chance to decide whether or not to do it. This would includes the following elements.
    • a statement that, before it is possible to tell whether the study is right for the prospective subject, it is necessary to ask some questions;
    • a description or examples of the range, as well as of the most personal and sensitive kinds, of questions a prospective subject can expect to be asked, followed by a statement that they are free not to answer any questions they do not wish to answer;
    • a statement about how long data obtained in screening will be retained in identifiable form, for those who do not go on to participate in the study, and
    • a request for permission to proceed with the screening
  • If it is possible that some subjects will be screened out after they have signed the consent form, the Procedures section of the consent form should describe the screening procedures clearly, to let subjects know the point by which they can be sure whether or not they have been accepted into the study. The consent form should also state how long screening data from those who do not go on to the rest of the study will be retained in identifiable form.
  • If screening involves access to confidential information (such as educational records, or protected health information prior to obtaining consent, the application should explain (and document) how access to this information is to be obtained. For example, to use protected health information, a Confidentiality Agreement and waiver of authorization may be necessary (available under Forms).


Web-based Approach and Recruitment
Approach to prospective subjects, and recruitment of subjects, are governed by the same considerations, no matter what the medium.

Approach and recruitment are early phases of the informed consent process. As a result, all approach and recruitment materials and procedures must receive the appropriate level of human subjects review or approval.

To be approvable, a web site intended to be used in approaching prospective subjects, or recruiting subjects, must meet all relevant requirements. In addition to the specific features laid out in the University of Washington Human Subjects Manual, the material must be written in clear, direct lay terms, at a level likely to be readily understood by prospective subjects, and must be clearly presented as approach and recruitment material. To refer prospective subjects to a highly technical, academically oriented web site is like mailing prospective subjects reprints of professional publications. Except in specific (and unusual) cases, it is unlikely to be an effective form of communication.

In other words, if you wish to use web-based recruitment material, or provide web-based information for prospective subjects, you should publish it on a separate, study-specific site (rather than merged with an academic site). The material on the site must fit all the usual requirements for approach and recruitment material. Such sites may not be published until they have received appropriate Human Subjects review and approval.

Finally, invitations to subjects, or prospective subjects, to contact the study by e-mail should contain proper notification of the confidentiality issues associated with e-mail communication.

Use of materials or procedures that have not received the appropriate level of review and approval is either a protocol violation (when done in connection with an otherwise approved application) or non-compliance with University of Washington human subjects requirements (when done without any approved application).