Nebula is in the early stages of an effort to support Microsoft email and communications technologies for Nebula-managed desktop computers. This page lists resources that can help you learn to use these tools.
A primary tool for getting help with Outlook is to use the online help built into the application. Press F1 or use the Help menu to initiate a search through online help.
Microsoft's Office Online for Outlook 2003 Web environment provides a rich array of online tutorials and guided instruction.
Some examples include:
A nice introductory online course to get the basic concepts down. These include audio to guide users through, as well as hands-on practice sessions. Includes a printable quick reference guide.
Introduces how Outlook uses meeting invitations and how users should respond to them. This is somewhat different than Oracle's centralized model.
If you're setting up a meeting with many people, this online course will explain the concepts and methods behind how you can use Outlook to coordinate everything.
An introduction to the use of search folders, an easy way to sift through lots of mail quickly.
Learn about Outlook's message formatting options and how to use them.
There is a very capable Web tool for working with your Outlook data called Outlook Web Access (OWA). The address is:
OWA allows you to view your folders, manipulate email and calendar information, and access your contacts and tasks.
Note that managing someone else's mailbox is not supported in OWA. However, it is possible to view a read-only version of another user's mailbox if you have permission to do so, using a specially formed URL. After you log in, simply add the username of the user whose mailbox you have the rights to view, then a slash character, then the name of the folder you wish to open.
For example, to view the calendar of user 'smithj', log into OWA and at the end of the URL in the Web browser's address field, type
smithj/calendar
In our
environment, the resulting full URL would look like this:
https://owa012.intermedia.net/exchange/smithj/calendar/
As part of the initial rollout for these products, Nebula provides printed tip cards for both Outlook and Outlook Web Access. Contact us if you didn't get one and we'll provide it.
There also are a number of printable PDF tips sheets at BNET. These require registration to view:There are several classes in using Outlook available through the UW Technology computer training program.
