Deskmail Retirement March 2017

Dear Peds Faculty and Staff,

Recently you may have received an email from UW stating their intentions to completely remove the old Deskmail/Alpine system. If you have received notification regarding the Deskmail/Alpine email retirement, you most likely have a Deskmail/Alpine email account.  The following information is provided to help guide you through the process of migrating to the new UW Exchange Online email system.

If you are actively using Deskmail/Alpine now (your UW email is forwarding to Deskmail) your Deskmail box will be maintained until Dec. 31st 2018.

If you are now forwarding your UW email to a UW Exchange Online or other external mail service, UW IT will be deleting contents of your Deskmail box at the end of March 2018!

To check if your current UW Email (@uw.edu or @u.washington.edu) is still the older Deskmail system:

Go here: https://uwnetid.washington.edu/manage/?forward

If your email is forwarding to UW Deskmail, you have until Dec 31st 2018 to migrate to the UW Exchange Online account.

If you are NOT currently forwarding your uw (@uw.edu or @u.washington.edu) email to the Deskmail system, you should still check to see if there are any messages you wish to keep:

Go here: http://alpine.washington.edu

In there, you’ll be able to view your old email that would have been sent prior to your current forwarding email address.  If you wish to save the messages in your Deskmail box, we highly recommend you take advantage of the direct Deskmail to Exchange Online mailbox migration service offered via UW-IT ($25 fee). 

The Web-based request form to get this process started can be found here: https://uw.service-now.com/uwc.do?sysparm_direct=true#/catalog_order/539f35296f986240328c5bec5d3ee4dc.  See information below  for filling out the form.

We have provided a basic decision tree and links to helpful resources to help guide you through this process here:

http://www.washington.edu/medicine/pediatrics/pednet/documents/DeskmailRetirementHelp.pdf

If for some reason you need help resetting your UW NetID Password (required for access to Deskmail), please contact UW-IT directly: help@uw.edu or 206.221.5000.

**Options for Pediatrics Faculty and Staff who need to migrate their Deskmail box content to the new UW Exchange Online System**

There are two options to migrate your Deskmail content to Exchange Online: manual migration and supported migration. If you choose supported migration, the Department of Pediatrics will pay the $25 migration fee per mailbox. The Deskmail Retirement Decision Tree in the attached .PDF directs you to the online request form. For the supported migration option, you will need the following budget information:

Budget coordinator: Rose Rulloda
Mailbox of budget coordinator: 356320
Budget number: (Please Contact pedorder@uw.edu for the proper budget #)
PCA Task, Service Element and PCA Project: leave blank
 

As always, please call or email with any questions,

206-543-7337

pedcomp@uw.edu

Your Pediatrics IT Team