System requirements to make recordings

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PC operating systems

32-bit OS: Windows XP SP2 or SP3, Windows Vista, Windows 7
64-bit OS: Windows 7

PC browsers

32-bit OS versions only:

Microsoft Internet Explorer (IE) 7+ (i.e., 7, 8, 9)
- Notes: Support for IE 9 was added on 24 April 2011 to the December 2010 service update. IE9 is supported as part of the Summer 2011 service update and onwards.
Mozilla Firefox (FF) 3.6+ (i.e., 3.6, 4)
- Note: FF4 support was added as part of the Summer 2011 service update.
Google Chrome 10+
- Note: Chrome 10 support was added as part of the Summer 2011 service update.

PC media player requirements

Windows Media Player (WMP) 10 or higher. WMP 11 or higher recommended

Video playback in Chrome with Windows 7 requires the most up-to-date version of Chrome (24.0.1312.57 or newer). If you have this version of Chrome and Windows 7, you do not need any plugins to view a Tegrity video.
If you have an earlier version of Chrome, and/or Windows XP, you may need an HTML5 chrome extension plugin.

Mac operating systems

32-bit OS: 10.5 (Leopard), 10.6 (Snow Leopard), 10.7 (Lion)
64-bit OS: 10.6 (Snow Leopard), 10.7 (Lion)

Mac browsers

Apple Safari 5+
Mozilla Firefox 3.6+

Mac media player requirements

Intel-based: Silverlight 3 or higher
PowerPC-based: Silverlight 1
For older Tegrity recordings created prior to January 2010: VideoLAN VLC plugin 0.8.6c (http://download.videolan.org/pub/videolan/vlc/0.8.6c/)

Minimum RAM

1 GB

Recommended RAM

2 GB or more

Minimum CPU

Pentium 4, 1.3 GHz

Recommended CPU

Intel Core Duo

Audio and Video Hardware

For best recording results, UW-IT suggests using an external microphone to capture audio. See the audio and video hardware recommendations page for more information.

Browser Settings

Information about browser settings can be found in the following help articles:

Tegrity does not officially support development or beta versions of browsers. However, like most cloud services, Tegrity typically works well on the beta versions of browsers.

For browsers with a rapid development cycles that tend to accumulate only minor changes, such as Firefox and Chrome, Tegrity strives to officially support the browser with a maintenance update on the day that it is released from beta or soon afterward. For browsers with slower development cycles with more significant changes, such as Internet Explorer and Safari, Tegrity typically adds official support for the newer browser version as part of our Summer and Winter service updates.

The Tegrity Compatibility Guide offers more information on computer system requirements, supported browsers, and audio/video peripherals that you can use to create Tegrity recordings.