Restart a recording Upload (Windows)
Follow these steps when your recording does not upload to your Tegrity account. Usually indicated by a ‘pending’ in your Tegrity account.
- After logging into Tegrity, on the computer where the class
recording was recorded, locate the Tegrity icon in the system tray icon,
which looks like this:
- Right-click the icon and select “Upload Recording.”
Click thumbnail to view full image.
- The Tegrity Recorder will open. Verify that the correct account is logged in, and select the course to upload content into.
Click thumbnail to view full image.
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Click the “Browse” button. The “Browse for folder” window appears
which allows you to select the recording you would like to re-queue. The
default folder path where recordings are stored is opened by default
initially. If it is not the default, locations are as follows:
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For Windows XP
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C:\Documents and Settings\All Users\Application Data\Tegrity\recordings
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For Windows Vista and Windows 7
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C:\ProgramData\Tegrity\recordings
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Technical Note:
Windows hides the “Program Data” folder by default so users will need to open Windows Explorer for the drive Tegrity is saved to and follow these steps:
- Click “Organize”
- Click “Folder Options”
- Click the “View” tab
- Click “Show hidden files, folders, and drives”
-
- Click the folder of the specific class recording (folders are by
recording date) you would like to re-queue. Click “OK” when finished.
- Click “Upload Recording.”
- The Tegrity Recorder will begin processing and uploading the class
in the background. You can check on the status of the upload by
right-clicking the Tegrity Recorder icon in system tray and click “Check
Upload Queue.”
Click thumbnail to view full image.
