Use Faronics Deep Freeze

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This article provides details about how to set up Deep Freeze, Data Igloo, and Tegrity in such a way that Tegrity settings and recordings will persist through Deep Freeze refreshes.

Important Requirements
  • The workstation must have a dedicated disk drive (logical or physical), which is used as a Tegrity persistent storage for keeping class recordings and Tegrity Data. This disk can be created using Faronics Workstation Installer from available free space on the existing drive (explained later).
  • Deep Freeze must be used together with the Faronics Data Igloo mapping tool.

Overview of steps for setting up a recording workstation with Tegrity using Faronics Deep Freeze Enterprise
  1. Create a workstation configuration with a free disk drive, which will keep all the Tegrity recordings. We recommend that you allocate about 50GB of free space to this drive. In this example, we designate this drive “T:”.
  2. Create an exception rule for “Frozen Drives” with Deep Freeze. The frozen drives are specified on the “Configuration” – “Drives” tab of the Deep Freeze Configuration Administrator.
  3. When you finish configuring the workstation, you create the “Workstation Install Program.” This option is on the File menu.
  4. Now you can deploy Deep Freeze to the workstation.
I. First-time installation of Tegrity Recorder (Recorder v. 7.5.743 or higher)
  1. Boot the machine on which you want to install Tegrity Recorder in Thawed state.
  2. Install Tegrity Recorder.
  3. Run Services.msc and stop TegSrv service.
  4. Open Task Manager.
  5. On the Processes tab, select TegrityTray.exe process.
  6. Right-click it and select End Process or run “taskkill /f /im TegrityTray.exe” from cmd.
    • Using Faronics Data Igloo tool create mapping (thaw space) of the Tegrity data folder:
      • Windows XP:
        • Source: “%ALLUSERSPROFILE%\Application Data\Tegrity”
        • Target: “T:”
      • Windows Vista and higher:
        • Source: “%ALLUSERSPROFILE%\Tegrity”
        • Target: “T:”
    • Optional: Using Faronics Data Igloo tool create a mapping (thaw space) to retain user A/V preferences:
      • Source: %APPDATA%\tegrity
    • Optional: Using Faronics Data Igloo tool create a mapping (thaw space) to retain logs:
      • Source 1: %TEMP%\tegrity
      • Source 2: %windir%\temp\tegrity
  7. Add permissions for non administrator users on Tegrity folder located on the Thawed drive (e.g. T:\Tegrity):

    • Windows XP:
      1. Right-click each new Tegrity folder and select Properties.
      2. Click the Security tab.
      3. Under Group or user names select Users (MACHINENAME\Users) where MACHINENAME is the name of workstation that you are configuring.
      4. Under Permissions for Users, select the Modify (Allow) check box.
      5. Click Advanced.
      6. Select the Replace permission entries on all child objects with entries shown here that apply to child objects check box.
      7. Click OK.
      8. Click Yes.
      9. Click OK.
    • Windows Vista and above:
      1. Right-click the Tegrity folder and select Properties.
      2. Click the Security tab.
      3. Click Edit.
      4. Under Group or user names, select Users (MACHINENAME\Users) where MACHINENAME is the name of workstation that you are configuring.
      5. In the Permissions for Users dialog, select the Modify (Allow) check box.
      6. Click OK.
      7. Click Advanced.
      8. Click Change Permissions.
      9. Select the Replace all existing inheritable permissions on all descendants with inheritable permissions from this object check box.
      10. Click OK.
      11. Click Yes.
      12. Click OK twice.
  8. Reboot to Frozen state.
    Tegrity Recorder is ready to use.
II. Upgrade Tegrity Recorder

These upgrade instructions are valid only when upgrading from a version earlier than 7.5.743.

If the existing version is 7.5.743 or higher, the recorder will upgrade without further interaction.

  1. Boot the machine on which you want to upgrade Tegrity Recorder in Thawed state.
  2. Run Services.msc and stop TegSrv service.
  3. Open Task Manager in the Processes tab select TegrityTray.exe process right-click on it and select End Process or run “taskkill /f /im TegrityTray.exe” from cmd.
  4. If mapping of the Tegrity Data folder exists, then using Faronics Data Igloo mapping tool or other method with which mapping was created, remove that mapping.
  5. Run Services.msc and start TegSrv service.
  6. Perform Upgrade of the Tegrity Recorder.
  7. Run Services.msc and stop TegSrv service.
  8. Open Task Manager in the Processes tab select TegrityTray.exe process right-click on it and select End Process or run “taskkill /f /im TegrityTray.exe from cmd.”
  9. Using Faronics Data Igloo tool create mapping of the Tegrity data folder:
    • Windows XP:
      • Source: “%ALLUSERSPROFILE%\Application Data\Tegrity”
      • Target: “T:”
    • Windows Vista and above:
      • Source: “%ALLUSERSPROFILE%\Tegrity”
      • Target: “T:”
  10. Add permissions for non-administrator users in the Tegrity folder located on the Thawed drive (e.g. T:\Tegrity):
    • Windows XP:
      1. Right-click on the Tegrity folder and select Properties.
      2. Open Security tab.
      3. In the Group or user names: box select Users (MACHINENAME\Users) where MACHINENAME is the name of workstation that you are configuring.
      4. In the Permissions for Users box tick Modify (Allow) checkbox.
      5. Click Advanced button.
      6. Select the Replace permission entries on all child objects with entries shown here that apply to child objects checkbox.
      7. Click OK.
      8. Click Yes.
      9. Click OK.
    • Windows Vista and above:
      1. Right-click the Tegrity folder and select Properties.
      2. Open Security tab.
      3. Click Edit button.
      4. Under Group or user names, select Users (MACHINENAME\Users) where MACHINENAME is the name of workstation that you are configuring.
      5. Under Permissions for Users, select the Modify (Allow) checkbox.
      6. Click OK button.
      7. Click Advanced button.
      8. Click Change Permissions.
      9. Select the Replace all existing inheritable permissions on all descendants with inheritable permissions from this object check box.
      10. Click OK.
      11. Click Yes.
      12. Click OK twice.
  11. Reboot to Frozen state.
    Tegrity Recorder is ready to use.
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