FAQ
What are the minimum system requirements?
Tegrity Recorder minimum system requirements
How do I download and install the Tegrity Recorder for Windows or Mac?
The Tegrity Recorder package is tied to the UW Tegrity instance. To download the UW Tegrity recorder, log in to UW Tegrity.
For installation instructions go to Recorder Install for Windows or Recorder Install for Mac.
Is there a Tegrity Recorder install package available for image deployment?
Yes, there is a standalone Recorder package for PCs.
Download the Tegrity Recorder for Windows Image Deployment.
Install the standalone PC Recorder package.
Do I need to download and save my recordings on my computer for archival purposes?
No. Recordings are already saved on the local hard drive of the computer used for the recording. They are also available from uw.tegrity.com for as long as the University of Washington maintains a Tegrity account.
Do I still own my content when I put it in a Tegrity recording?
Yes, your content is still yours. Tegrity (McGraw-Hill Education) has no ownership of anything that is recorded at UW.
My browser won’t auto-launch the Tegrity Recorder. Any solutions?
- Ensure that your browser version and system version are compatible with the recorder: Tegrity Recorder minimum requirements
- Quit the recorder and all browsers, open a compatible browser and clear cookies, log in to Tegrity and record a class to auto-launch the recorder.
I don’t see my previous quarter courses anymore. How can I retrieve those recordings?
Follow the instructions here: About Archived Recordings.
What is the difference between Tegrity and Adobe Connect?
Tegrity and Adobe Connect both provide web video content, but are very different and serve different needs. Tegrity is a video course capture and review platform, built specifically for the higher education industry. Adobe Connect is a more broadly used web conferencing tool, with users spanning many different industries.
Adobe Connect is built as a real-time web conferencing and collaboration tool. If you need group video and/or text chat while discussing a document in real time, Adobe Connect is an appropriate choice. Live video broadcast to a web audience is also done very well by Adobe Connect. Google+ Hangouts is a free-of-charge alternative that is also a good choice for real-time, web broadcast or document collaboration with group video chat.
Tegrity is built as a video course capture and review tool. Real-time course broadcasting and group text chat is available, but is not the focal point of the tool. Tegrity focuses more features on the student experience, making video course materials easy and efficient to review. Instructors are able to quickly and easily create pre-lectures, lectures, answers to FAQ’s, record guest speakers, and let students add their own videos to the course. Tegrity can be installed into the new UW Canvas Learning Management System, allowing instructors and students quick access from one central location. UW courses are automatically updated in Tegrity, allowing students and instructors to add recordings to specific courses and search keywords across all courses.
Why is Tegrity free of charge, while Adobe Connect has fees to use?
University of Washington Information Technology (UW-IT) has campus license agreements to provide both Tegrity and Adobe Connect. Tegrity is funded by UW-IT and the UW Office of the Provost, as part of the 2y2d Teaching & Learning in the 21st Century Initiative. As a result of this funding, Tegrity is free of charge to all UW Staff, Instructors, and Students. Adobe Connect is not a part of the 2y2d Initiative and is funded differently than Tegrity. Users of UW Adobe Connect fund their own account, using a UW budget number. The cost to use Adobe Connect is significantly discounted through the UW-IT negotiated campus agreement. Visit the UW Adobe Connect page on IT Connect for more information.

