IT Connect

Connecting You to Information Technology at the UW

Need Help?

Contact Us

Resources

Accessibility Accounts and Passwords Administrative Systems Appropriate Use Computer Labs Connecting Consulting Email Emergency Phones Questions & Ordering Printing Research Resources for IT Support Staff Safe and Secure Computing Skill Development Software and Hardware Teaching and Learning Teamwork Tools TV and Video Web Publishing

UW-IT

UW-IT Service Catalog UW-IT Billing

Outlook 2010 (Windows 7, Vista and XP) and UW Exchange

IT Connect > Software and Hardware > UW Exchange > Outlook 2010

Summary: This page describes how to set up Outlook 2010 on your computer for use with UW Exchange. The screen shots are from a variety of system environments and may not match your screen exactly

• On This Page
• Initial Setup
• Synchronize With the Exchange Server
• Route Your Mail to Your Exchange Account

Initial Setup

In this procedure, you create a mail profile that contains UW Exchange information. Then when you launch Outlook 2010, it reads the profile, connects to the server, and synchronizes your account.

To set up Outlook 2010:

1. StepsActions
1. Open the Microsoft Office Profile Manager:
   • Windows 7 or Vista. Go to the Control Panel and type Mail into the search box (see A in the image below). Select the Mail applet see B in the image below).
     
     

     
     
     

   • Windows XP. Click Start, point to Settings, and then click Control Panel. Double-click the Mail icon.

     
     
     

2. If you already have one or more Exchange profiles defined, the following screen is displayed. If you have no profiles, the screen in step 3 is displayed, and you should skip this step and go to step 3.

   Click Show Profiles.

   

3. Click Add.

   

4. Under Profile Name, enter UW – Exchange, and then click OK.

   

5. For E-mail Address, enter your address in the format:

   your-UWNetID@u.washington.edu

   where your-UWNetID is your actual UW NetID.

   In Windows XP: enter your UW NetID password, and then click Next.

   In Windows 7 or Vista: Click Next.

   

6. Enter your credentials:
   • For User name, enter your UW NetID in the format:
     netid\your-UWNetID.
   • For Password, enter your UW NetID password.

   Click OK.

   

7. A message appears indicating that Your e-mail account is successfully configured to use Microsoft Exchange. Click Finish.

   

8. The wizard again displays the profile configuration/selection window:
   • In the upper portion of the window, click UW – Exchange.
   • In the lower portion of the window, select Always use this profile.
   • Click Properties.

   

9. Click E-mail Accounts.

   

10. Click Change.

    

11. Click More Settings

    Your server may not match what is shown in the picture. This is fine.
    
    
    
    Note: use of the (default) "Cached Exchange Mode" is recommended UNLESS you have, or are, a "delegate". When a delegate is configured, cached mode should be turned off
    
    

12. Click the Connection tab and select the Connect to my Exchange mailbox using HTTP box . Then click Exchange Proxy Settings.
    
    

    

13. Enter the Exchange Proxy Settings:
    • Under Use this URL to connect to my proxy for Exchange, make sure that it says: exchange.washington.edu (correct if necessary).
    • Make sure that Connect using SSL only is selected.
    • Make sure that On fast networks, connect using HTTP first, then connect using TCP/IP is selected.
    • Make sure that On slow networks, connect using HTTP first, then connect using TCP/IP is selected.
    • Under Use this authentication when connecting to my proxy server for Exchange, select NTLM Authentication.
      
      
      

    
    
    

14. Dismiss all dialog boxes by clicking OK, OK, Next, Finish, and Close.

Synchronize With the Exchange Server

To synchronize with the UW Exchange server:

1. StepsActions
1. Start, point to Programs, point to Microsoft Office, and then click Microsoft Office Outlook 2010. When prompted, log in, remember to enter your name in the form "netid\your-UW-NetID". After the first login Outlook should remember the correct name and form for the next login, but will need you to enter the password each time.
   
   

   Outlook immediately begins synchronization. This process can take a long time, but happens only once. Leave Outlook running until the Outlook status bar displays: All folders are up to date.

   

2. Exit Outlook.

Route Your Mail to Your Exchange Account

If you have been receiving email to a Deskmail account, make sure to reroute it to your Exchange account.

Setting your routing will determine how new email sent to your @u.washington.edu email address is delivered:

• To UW Exchange (the usual choice if you have a UW Exchange account)
  or
• To the email-only UW Deskmail system

Once you route your mail to your UW Exchange account, you will be able to see new mail only by connecting to the UW Exchange server through a properly set up client software program.

To route your email your UW Exchange account:

1. Open the page Change UW Email forwarding.
2. Click the button to the left of Deliver my incoming UW Email to my UW Exchange Inbox.
3. Click OK.

---

Reviewed 10/25/10 | News Feed | News Archive | About IT Connect