IBM Tivoli Endpoint Manager (TEM) Technical Details

Patch Details

Patch Strategy

  • Patches are reviewed weekly and applied when appropriate
  • Unsecure applications are upgraded to the latest version
  • Many patches are configured to be applied when no user is logged in to the system, so you will want to arrange some times when the system is turned on, connected to the UW campus network, but nobody is actually logged in

Program List

  • Adobe: Acrobat, Reader, Flash Player, Shockwave Player
  • Apple: iTunes, QuickTime
  • Mozilla Firefox
  • RealPlayer
  • Skype
  • Sun Java Runtime Environment
  • WinAmp

Released Patches

- Note no more patches will be released after 3/10/14


Product Name Platform Version via UW TEM Date updated Notes
Adobe Acrobat X (11) Windows 11.0.06 1/15/2014  
Adobe Acrobat X (10) Windows 10.1.9 1/15/2014  
Adobe Acrobat 9.5 Windows 9.5.5 5/16/2013  
Adobe Reader 11 Windows 11.0.06 1/15/2014  
Adobe Reader X (10) Windows 10.1.9 1/15/2014  
Adobe Reader 9.5 Windows 9.5.5 5/15/2013  
Adobe Flash Player Windows 2/21/2014  
Adobe Shockwave Player Windows 2/13/2014  
Apple iTunes Windows 1/23/2014  
Apple QuickTime Windows 7.7.3 4/10/2013  
Mozilla Firefox Windows 11.0 4/19/2012 Firefox should update itself for versions >= 11.0
RealPlayer Windows 8/28/2013  
Skype Windows 2/13/2014  
Java Runtime 6 Windows Update 45 4/18/2013  
Java Runtime 7 Windows Update 51 1/15/2014  
WinAmp Windows 7/25/2013  Being discontinued, see: WinAmp

If you need to run an earlier version of Java, work with your software vendor.

Power Settings

TEM provides two pre-defined profiles, UW Standard Power Profile and UW No-Sleep Power Profile. The initial settings for each are defined as:

Profile/Power Source Monitor off Hard disk off Enter Standby Notes
Plugged-in computer
15 min 15 min 2 hours
Laptop on battery
3 min 3 min 15 min
Plugged-in computer
20 min 20 min Never Hibernate disabled
Laptop on battery
10 min 10 min Never

Changing TEM Power Settings

Note: This requires administrative privileges on your workstation.

MS Windows Computers:

  1. Open the "Control Panel"
  2. Select "Power Options" (in Windows 7, you may first have to select "Hardware and Sound")
  3. Adjust settings, as preferred
    Please note: These settings cannot be changed via a Remote Desktop session, but only with the local keyboard.

Macintosh computers: OS X 10.4 - 10.7:

  1. Open "System Preferences"
  2. Select "Energy Saver"
  3. Adjust settings, as preferred

Using Remote Desktop to Connect to Computers Running TEM

Dell Computers

Note: You may need to send the RDP request 2-3 times on older Dell computers before they respond.

HP Computers

You may need to adjust the Network Interface Card (NIC) settings:

  1. Go into Device Manager (click Start button, right-click Computer, select Manage, select Device Manager).
  2. Expand Network Adapters, right click on LAN Network adapter (Example: Intel 87654X Gigabit Network Connection) and select Properties.
  3. On the Advanced tab, scroll down to find Wake on Link Settings and change it from disabled to forced.
  4. On the Power Management tab, uncheck only allow a magic packet to wake computer.
  5. Click OK and close Computer Management window (click X in upper right corner).

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Last modified: March 14, 2014