Connecting Remotely

Access your email and calendar

From most computers that have an Internet connection, use Outlook Web Access from any browser. Internet Explorer will give you the best results.

How to Connect to your Nebula computer using Remote Desktop Connection

If you have a good Internet connection and a fast computer, Remote Desktop Connection allows you to connect to a Windows computer, such as your Nebula computer, from another computer (Windows or Mac) and have access to the files, applications, devices, and networks of the computer being connected to. You can even transfer files between the two computers.

Because Nebula desktop computers are left on all the time, they are always available for you to Remote Connect to. You do need to have administrative permissions on the computer you're connecting to.

Getting the IP Address and Computer Name

To be able to connect to your Nebula computer with Remote Desktop, you need to know either the IP address or the name of the computer.

Note: IP addresses sometimes change, so it's usually more reliable to use the Full Computer Name.

Finding the Computer Name

  1. StepsActions
  2. It will look something like
    • XP: Click Start -> Settings -> Control Panel -> System, then click on the "Computer Name" tab
    • Windows 7: Click Start -> right-click Computer -> click on Properties
    • Windows 8: Use the Windows key + I to display Control Panel -> hit Enter to open Control Panel -> click System and Security -> click System
  3. Note what is listed for the Full computer name

Finding the IP Address

  1. StepsActions
  2. If it's available, click on the Nebula Support Request icon.  nebula_request
  3. In the window that appears, find IP Address and note the four sets of numbers separated by periods.
  4. You can also use this web site:

Remote Desktop software

You will need Remote Desktop software on both the Nebula computer you want to connect to and the remote computer you want to connect from.

Most newer Windows computers already have Remote Desktop software installed. To check whether a Windows computer has the Remote Desktop program, click Start -> Programs -> Accessories and look for Remote Desktop Connection. If you do not see it, check the Accessories -> Communications folder. It is sometimes installed there.

Remote desktop software is available for other operating systems:

Running a Remote Session

To establish a Remote Connection session, use the following steps:

  1. StepsActions
  2. Establish a connection to the Internet.
  3. Start your remote desktop program
  4. In the "Computer:" field, type in either the IP address, or the name of the computer you want to connect to.
  5. Set the "Log into" field to Nebula2 .
  6. If you would like to be able to transfer files between your work and remote computers, click the Options button before you click Connect. On the Local Resources tab, click the "disk drives" box under the Local Devices section. Now when you connect, you will be able to copy files using the Copy and Paste commands.
  7. Click Connect, and you should get a login screen. Put in your regular Nebula login name and Nebula password, and hit Enter or click OK.

You will be able to print both to the printers installed on your remote system, and any printer that you have connected directly to your local machine. If you have trouble, click the Help button on the Remote Desktop Connection window, and scroll through the Index tab to "printing to your local printer from a remote session".

When you are finished, click Start in the Remote Desktop window. To log off the remote computer, click "Log off". To remain logged into the remote computer, click "Disconnect". Either action will disconnect you from the remote computer and close the Remote Desktop window. You can also use Alt-Ctrl-End to bring up the regular Windows Security screen for the remote computer, and log off from there.

Using Nebula Filesystem Web Access

The Nebula File System Web Access is no longer available as it depends on the insecure protocol NTLMv1, which was recently disabled.  Nebula is reviewing other options to restore this functionality and will notify our users as we know more.

Last modified: December 22, 2014