HuskyTV Information & Listings
HuskyTV Upgrade Q&A
- Q: What was upgraded and why?
A: While most of the rest of the industry has transitioned to digital technology HuskyTV had been using the same, old analog technology since it's inception. The migration to all digital channels and offer better picture and sound, more channels, more channels in HD and paves the way for some exciting new services.
- Q: What are some of the highlights of the programming changes?
A: HuskyTV now offers 130 channels of news, education, sports and entertainment, including 16 in HD. The lineup now offers 22 dedicated sports channels, including ESPN and PAC-12 Washington in HD. Other HD channels include TNT, USA, ABC Family, Discovery and two HBO channels and the local network affiliates. There are also 11 movie channels, including 6 HBO channels, 14 educational, 8 news channels and 9 channels dedicated to non-English programming in Spanish, French, German and Chinese.
- Q: Will my existing TV work with the new HuskyTV?
A: You need a TV with a digital tuner. Most TVs purchased in the last 4-5 years should work well.
- Q: How can I tell if I have a digital TV that will work with HuskyTV.
A: Most wide, flat screen TVs support digital. As do most TVs that were made since 2008. Most of the big, tube style TVs do not support digital (though there are a few that support HD, those will likely work). The TV remote also has a clue as to whether your set supports digital. If the remote has a period or dash near the numbers, it is very likely to work. This is because digital channels have a decimal point in the channel number (e.g. "5.1" is a digital channel). The dash is sometimes used instead of a period on the remote control.
- Q: I am still unable to receive a signal and I think I have a digital TV. What should I do?
- Check your TV programming to ensure that you have selected a digital signal versus a standard cable.
- Re-run the channel scan/programming setup feature on your TV after ensuring digital signal reception.
- Confirm that your TV does not have a separate connection point for digital versus standard cable signal.
- Q: So my TV isn't digital, what do I do?
A: To continue to use HuskyTV after the upgrade you will need to either purchase a digital tuner or upgrade your TV. If you do have an older, analog TV it is often more cost effective to purchase a new TV (starting at $100 for a 19") vs a $125 digital tuner for your old TV.
Most digital converter boxes at places like Radio Shack or Fred Meyer will NOT work with digital cable signals. You need to have a converter that says that it supports "clear QAM", "QAM" or "unencrypted digital cable". HuskyTV has tested one made by Channel Master. There may be other converters that work and other places to buy the Channel Master, but we have not tested them.
- Q: I have a TiVo and it doesn't seem to work, what should I do?
A: TiVo has notified HuskyTV that they do not fully support unencrypted digital cable in their boxes. We have notified TiVo of the new HuskyTV channel list, but they indicate that they cannot support the period in the channel guide. We have not been able to confirm this directly, but there are a lot of support questions on the Internet complaining about these types of problems.
- Q: Can I get an online guide of what is showing on HuskyTV?
A: We are working with online television guide providers to have them update their service to show the new HuskyTV. We hope that you will be able to use a free service such as TitanTV or AOL TV Listings in the near future.
- Q: What if I still have questions?
A: Most questions should be directed to the Help@UW. You can reach them via email at email@example.com or call 206.221.5000.
Cable television service is generally available in the campus UW Housing and UW Medical Center patient rooms. Service at other campus locations is provided on an individual case basis and is subject to available facilities.
HuskyTV is a Satellite Master Antenna (SMA) television service operated by UW Information Technology. It offers similar programming to commercial services, as well as additional educational programming. HuskyTV is not available for use in public viewing venues. There is a monthly service fee per connection.
Departmental users are responsible for installation and facilities costs for cable television service. Service is subject to availability of facilities. Most campus buildings are not currently wired for cable television service; therefore, installation costs can be prohibitive.
HuskyTV has digital off-the-air channels available for view. If your TV has a digital tuner, please check channels 95 through 99 on HuskyTV.
For more information regarding cable television service, send email to the UW Technology Service Center firstname.lastname@example.org or call 206-221-5000.
To report problems, call 206-543-4017 during business hours.
For information regarding HuskyTV, please contact the UW Technology Service Center at 206-221-5000.