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UW Windows Live

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Access UW Windows Live via the web!

UW Windows Live Services

Windows Live The University of Washington is partnering with Microsoft to provide Windows Live to the UW community. UW Windows Live is a service that can be used by current UW students, faculty, staff, Alumni, and former students.  UW Windows Live can even be used concurrently with UW Google Apps.


UW Windows Live offers access to many web based applications including:

  • Outlook Live - Ad free email and calendaring with 10 GB of storage and continued use of your @u.washington.edu and @uw.edu email addresses
  • Messenger - Live chat, voice and video communication
  • SkyDrive - 25 GB of online storage
  • Office Web Apps - View and edit Office documents online
  • Photo Gallery - Share photos and make slideshows
Windows Live is in constant development and new features are being added on a regular basis.  For more information on what's available and what's coming soon, visit the Windows Live@edu website.

Start Using UW Windows Live

Follow the steps below to start using UW Windows Live. You may activate the UW Windows Live service without changing your current UW email forwarding to send new mail to UW Windows Live.

  1. Go to the Manage UW Windows Live page to activate the service and set your Windows Live Password. Once activated, your UW Windows Live ID is <your UW NetID>@uw.edu (where "<your UW NetID>" is your actual UW NetID).
  2. The UW NetID manage pages can be used to forward your email to Outlook Live.  If you wish to use Windows Live without using Outlook Live for email, this step may be skipped.  Note: UW Medicine clinical faculty and staff are prohibited from forwarding email to UW Windows Live and UW Google apps.  For more information on this policy, please contact comply@uw.edu.
  3. http://www.outlook.com/uw.edu is used to access your email and all other Windows Live services on the web. You can also configure Windows Live Email on just about any desktop email program or mobile device using instructions provided by Microsoft.
    Optional: These instructions will help you transfer your UW email to your new UW Outlook Live email account.

Your UW Windows Live Password

Your UW Windows Live password is separate from your UW NetID password. If you forgot your UW Windows Live password or would like to change it, you can do so by logging in to the Manage UW Windows Live page with your UW NetID. There is an option at the bottom of that page to Change UW Windows Live Password.

When accessing UW Windows Live on the web, using a desktop mail client, or via a mobile device, use <your UW NetID>@uw.edu with your UW Windows Live password to login.

Getting Help

Using Windows Live

If you need help using or configuring Windows Live, Microsoft provides documentation on the web:

Email Setup Wizard, including mobile device setup

Outlook Live Help Page

Outlook Live Answers

Outlook Live Service Status

Windows Live information

Access Problems

If you have any problems activating the Windows Live service, or using the password provided for it, contact UW Information Technology at help@uw.edu or 206-221-5000.

More Information

Visit the Windows Live Frequently Asked Questions or the email services page.

Email and Document Backup

When Windows Live email is deleted, those messages are moved to the recycle bin. Messages will stay in the recycle bin for 30 days before they are removed. Email removed in this way may be retrieved up to 14 days later, but after that, all deletions are permanent.

All Windows Live data is stored exclusively on Microsoft servers. The UW does not maintain any copies or backups for this data, and Microsoft cannot restore any data, including documents and calendar data, once it is permanently deleted. If you would like to create your own backups, an email client like Microsoft Outlook or Mozilla Thunderbird can be used to archive your data on your local computer. Similarly, copies of documents may also be stored on a local workstation.

Usage Policies and Guidelines

Data associated with UW Windows Live is subject to the same policies that regulate all other types of electronic records at the UW.  As a result, contracts are in place with Microsoft to address many important legal, regulatory, and compliance issues.

Electronic Records

Data stored using UW Windows Live is still considered a UW record. When using UW Windows Live, you are responsible for following the University's Data Security Standards.

Appropriate Use

UW Windows Live is covered by the same rules that govern all other computing resources.  For more information, see the UW's Appropriate Use Guidelines.

Ending Your UW Windows Live Service

Your UW Windows Live ID cannot be deactivated. You can update your email forwarding so messages are no longer delivered to your UW Outlook Live account by going to the Change UW Email Forwarding page. If you need to disable your UW Outlook Live account, please contact UW Information Technology at help@uw.edu or 206-221-5000.