UW Windows Live Transition
Changes for UW Windows Live
The transition started on October 23, 2012, and finished the morning of October 24, 2012. Depending on how you use your UW Windows Live account, you may need to take action as described below now that the transition is complete.
10/24/2012: The transition is now complete, and several sections of this page have been updated to reflect it's finished status.
10/24/2012: Expanded the timeframe of the transition to include part of 10/24/12.
10/23/2012: Changed the date of the transition from the week of 10/22/12 to a single day: 10/23/2012. This change can be found in both the introduction and the timeline.
10/10/2012: Clarified the use of Google's Fetcher on the Moving Data off of UW Windows Live page
10/10/2012: Added a new page with step by step instructions for using Google's Fetcher to move email off of UW Windows Live. 10/26/2012 - 11/1/2012: Information about UW Windows Live downtime was published and updated during this time. This issue has been resolved and information regarding the downtime has been removed.
2/20/2013: Our timeline has been updated with a more accurate estimate for UW Exchange introduction and the decommissioning of Windows Live.
Who is Affected?If you have not yet signed up for UW Windows Live, you will not be affected by the transition. No new UW Windows Live email accounts can be created at this time, but everyone will be able to sign up for the new UW Exchange service once it is ready.
- If you signed up for UW Windows Live and you use it for email, or have old mail stored there, then the impact of this change will be significant. You will need to move your email off of UW Windows Live and choose a new way to send mail. Two options for dealing with UW Windows Live email are explained below.
- If you signed up for UW Windows Live, but never used it for email, the impact of these changes will be minor. The login and password you use to access Microsoft consumer services like SkyDrive, Office Web Apps, and IT Academy will not change. However, changing your Microsoft account password will need to be done through Microsoft's account management page.
Timeline for Transition
The timeline below shows when major changes will be taking place, and outlines how this transition fits in with our new UW Exchange service.
UW Windows Live stops accepting new users
||UW Windows Live accounts
will be transitioned to the myuw.net domain
|Anyone who does not have an existing UW Exchange
account (renamed to "UW Exchange Local") may now create a new UW Exchange account.
Two Accounts After the TransitionOnce the transition is complete, your UW Windows Live account will be split into two different parts: Your Microsoft account and your Windows Live email account.
- Microsoft account
Your Microsoft account (formerly "Live ID") will work with all of Microsoft's consumer
services including Office Web Apps, SkyDrive, and IT Academy.
- All Microsoft accounts will continue to use firstname.lastname@example.org as a login name.
- No new password is needed. The password used for UW Windows Live will be used for your Microsoft account after the transition.
- Changing your Microsoft account password must be done through Microsoft's account management webpages.
- Windows Live email account
After this transition, your email, contacts, and calendar will still be accessible through your UW Windows Live account. In addition, your
mail forwarding will continue to point at UW Windows Live.
However, several changes will have been made to your account:
- UW Windows Live will only be accessible from a new URL:
- You will need to log in with a new username, email@example.com (where "netid" is your actual UW NetID).
- You will need a new password, which can be set in the UW Windows Live section of your Manage UW NetID Resources Web page.
- All mail you send from this email account will now come from firstname.lastname@example.org, where "netid" is your actual UW NetID.
- UW Windows Live will only be accessible from a new URL:
Using Email After the Transition: Choose One Option
Your email, calendar items, and contacts will not be deleted as part of this process. However, all email you send from your transitioned UW Windows Live account will come from email@example.com. Because of this limitation, moving to a new
mail system is recommended. The following two options are available.
- Option #1:
Use a UW Google Apps account
UW Google Apps can be used to replace your UW Windows Live account for sending and receiving mail. This is the easiest solution to set up. If you haven't
already set up your UW Google Apps account, you may do so using the Manage UW
NetID Resources Web page. If you would like to migrate data from UW Windows Live to UW Google Apps, our Moving Data off of UW Windows Live page explains your options.
- Option #2:
Wait for UW Exchange
- You may continue using your UW Windows Live account once your address and login have been transitioned to MyUW.net. However, if you want to send mail using a UW email address, you must first use the UW NetID manage pages to setup a UW Google Apps account, then follow these instructions to authorize the use of a UW address in the transitioned UW Windows Live environment. This is a temporary solution. You will still need to move to the new UW Exchange service once it is ready.
- Will email delivery be interrupted during the conversion process?
- Email delivery will not be interrupted, but your inbox may be unavailable for up to a day while your account is being transitioned.
- Can I choose when to transition my account?
- We cannot initiate on-demand transitions, or delay this transition for anyone. However, you can move your mail to UW Google Apps at any time using these instructions (link).
- What if I continue to use UW Windows Live for email?
- If you do not use one of the two options for dealing with your UW Windows Live email, then all mail you send will come from firstname.lastname@example.org (where netid is your UW NetID). We are also planning on decommissioning the UW Windows Live service next summer, so any mail left there will eventually be deleted.
- Will I need to reconfigure my email program or smartphone?
- Yes, but given the temporary nature of the transitioned accounts, we recommend waiting until you have chosen a new location for your email delivery before configuring any mobile devices or desktop applications.
- Will I have to move my data?
- Your transitioned UW Windows Live mail store, calendar data, and contacts will not be removed as part of this process; however, we are planning on decommissioning the UW Windows Live service in summer 2013. Once decommissioned, all data stored in any UW Windows Live email account will be deleted.
- What is MyUW.net?
- MyUW.net is a domain we are using temporarily to ensure that no data is lost during our adoption of a new UW Exchange service.
Microsoft Exchange Online help page
UW Windows Live information page
UW Google Apps information page