UW Email

Service Description

UW Email is the Deskmail email service that allows electronic messages to be read and sent with a wide variety of email programs.  Web-based access to Deskmail is provided through Web Alpine.

Service Options

See Service Level Description for quota information.


UW faculty, UW staff.  Note:  General student access to this service has ended.  However, departments needing to grant students access to UW Email can contact help@uw.edu for details.

How to Order

The service can be activated by eligible individuals via a Web browser at the UW NetID Manage pages: uwnetid.washington.edu/manage/?service

Once the UW Email service is active, there are several ways to access it. For more about that, see: washington.edu/itconnect/connect/email/uw-email


Available 24 hours a day, 7 days a week, with the exception of irregularly scheduled maintenance.


This service is included in the Technology Recharge Fee.

A basic limit of 5 GB is included for faculty, staff, and 1 GB for shared accounts.

Additional data storage for this service is available for a fee. To increase your storage limit, go to the Manage Your UW NetID Resources  page, where you can enter a budget number and set the amount. The rate is $0.76 per GB per month.

Price subject to change annually on July 1st.

Service Level Description

Data storage limit is 5 GB for faculty, staff, and 1 GB for shared accounts.

UW Email service goal is to be an always available service with minimal downtime.

Systems are monitored 24 hours a day, 7 days a week  for disruptions. On-call staff are available for outage resolution.

Support Information

UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: uw.edu/itconnect/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: uw.edu/itconnect/help


Last Review Date: 07/01/2015