Technology Services and Equipment Bill-Bill Viewer Help
IT Connect > Phones and Cabling
To Order Service or Questions: help@u.washington.edu or call 206-221-5000Included on this page:
- About the Technology Services and Equipment Bill (TSEBill) Viewing Application
- Get Access to Rome and TSEBill
- Using TSEBill
- Bill Summary View
- Tips for Navigating Bills
- Preferences—Turn Email Notification On/Off
- FAQ
About the Technology Services and Equipment Bill
The Technology Services and Equipment Bill Viewing application (TSEBill) provides online delivery of bills for Technology Services and Equipment in a variety of formats. Bills are available for the most recent billing cycle as well as for previous months. Records will be retained online for six years. An email notification is sent to authorized users when the monthly billing has been created and is available to view on the Web.
New capabilities of TSEBill allow you to:
- View summaries of all equipment bills
- View the detail of each billing entry
- Sort bill detail by field
- Export to PDF, Excel, or Text
- Print detail either in the current format of the paper bill or in a one authorization per page format
Get Access to the Rome and TSEBill
To begin using Rome's new online TSEBill application, you need a UWNetID. If you don't have a UWNetID, learn about Accounts and Passwords here:
http://www.washington.edu/itconnect/accounts/
In addition, you need to be authorized in ASTRA:
- Contact the ASTRA authorizer for your unit to request authorization to use Rome.
- If you do not know who to contact, use ASTRA's "Who Can Authorize Me?" look-up service at https://ucs.admin.washington.edu/astra/ and search by budget number or org code; then select "Rome" from the application dropdown.
- You will receive an automated email message letting you know your authorization to use Rome has been processed.
Once you are authorized, go to:
https://rome.cac.washington.edu/TSEBillto review your Technology Services and Equipment bills.
Troubleshooting
Occasionally a security certificate error will show up on the screen at this point. If you receive an error message saying: "There is a problem with this Web site's security certificate", go to:
https://www.washington.edu/computing/ca/and follow the instructions for installing the UW Services Certificate Authority. Try accessing the site again.
For ASTRA Authorizers
How to set up ASTRA Authorizations:
Using TSE Bill
You will see a menu near the top left of the screen that says "TSE Bill" followed by a red arrow - hover over the red arrow to see your menu options:
View Bills—Bill Summaries
Select the Bill Year and Month from the list and "Go"
Select "View" from the list to display the details of the selected charge:
View Bills—Bill Viewer
Select the Year and Month from the list, enter a budget, and "Go". Zero Rated tariffs are optional.
You will see a detailed list of bills for that budget. You can export the data in three different formats: text file, Excel spreadsheet, PDF.
Tips for Navigating Bills
When you click "View" link from the Bill Summaries screen it will take you to the "Bill Viewer" screen and display the billing detail. The Bill Viewer screen has two drop-down lists: one for the bill year/month and another which contains all of the budget numbers for which you are authorized.
If you choose a budget number from the drop-down list on the Bill Viewer screen, it is possible that the budget you choose won't have any data associated with it and you will get an error that says "no data was found". To avoid choosing budgets that have no associated data, keep the "Bill Summaries" page open at the same time.
Navigate back to the "Bill Summaries" page using the browser's back button or click "Bill Summaries" under the "Services and Equipment Billing" menu near the top left of the page. To view the billing detail in another browser tab, use the "right click" on the "View" link on the "Summaries" page and choose "Open in new tab" or "Open in new window" from the pop-up menu. This allows you to keep the Bill Summaries page handy while you are looking at the billing detail for each budget. Some web browsers allow you to middle click the link to open it in a new tab as well.
Preferences—Email Notification
Use the "Preferences" screen to opt-in or out from receiving email when the new Technology Services and Equipment Bill is available online. You can also enter an alternate email address to receive notifications, instead of your regular email address.
To opt-out, uncheck the Receive Notifications box.
FAQ
What is "Show Zero Rated"?
The "Show Zero Rated" checkbox allows you to control when to show the full detail that includes the line items that have a Zero Rate. At certain times of the year, such as January or July, you may have received a bigger printed bill because it was printed to include the items that have zero dollars. Now you can control when you want to see those line items in any month.
Partial Month Charge
The Service Order Activity prorates the first month that the item goes on the bill and the last month when the item is disconnected.
The Description gives the duration as number of Months + number of days. Months are always based on 30 days.
- Prorate Calculation:
Monthly Rate / 30days = daily rate
Daily-rate X quantity X number-of-days X percent = Partial Month Charge (or Credit)
Budget %
When the percent is not 100%, it is referred to as a Split Budget. You will see only the portion that is allocated to this budget. The remainder of the charge is allocated to one or more other budgets, as requested by your department. Each unique line item is defined by the combination of: Dept-Id, Station Line, Tariff Code and the percentages across one or more budgets always add up to 100%.
Each Disconnect has two parts
Each item that was billed in prior months is listed in the Recurring section and will show the full month charge for this period. In addition, a disconnect would show as a "Remove" of this line item in the Prorated section, with a credit amount or zero amount.
The First bill month
The first month that an item is added, you will only see it in the Prorated section. The Partial Month Charge will be calculated from the Completion Date through the end of this billing month. You will not see it in the Recurring section until the subsequent month.
