UW Telecommuter VoIP

Work From Home With Access To The UW Phone System

UW Telecommuter VoIP Phones allow UW faculty and staff to connect to the UW phone system from home. Through secure VPN technology these phones provide the user with the same experience as a UW phone on campus. Telecommuter VoIP phones provide staff and faculty the ability to work from home during inclement weather, natural disasters, or medical emergencies as long as broadband internet access is available from the customer's residence. Normal telecommuting is also made easier and more convenient with quick access to all UW phone features including:

• UW Long Distance & RCS
• Voice Mail
• 5-Digit Dialing
• Conference
• Transfer
• Call Logging

Call center access is also available allowing agents to meet the needs of their customers without having to commute to the office.

Rates

One-time Setup Fee                            $137

Monthly Recurring Charge    

Phone Lease
4610 VoIP Phone                               $4.12/month
or
4620 VoIP Phone                               $4.48/month (primarily for Call Center Agents)

NOTE: If telecommuting from outside of Western Washington, the VoIP Phone must be purchased.  See Global VoIP for rates.

Dial Tone Rate
Cost varies by services ordered. Contact UW-IT for a rate quote.

Telecommuter Requirements

- Broadband Internet Access From Home (DSL/Cable/FiOS/Clear)
- Available Ethernet outlet within 15 feet of the VoIP Phone.
- Available surge-protected power outlet.
- DHCP or an available Static IP address to be assigned to the VoIP Phone.
- Home Router capable of passing IPSec VPN traffic (common for most routers).

Customer Installation Instructions

Once you have ordered your UW Telecommuter VoIP service, UW IT will process the order and configure the phone for your use.  The equipment will be delivered to your campus office. Shipping costs will be applied to equipment delivered to an off-site location.

Installation instructions for your UW Telecommuter VoIP phone at your residence can be found here:

UW Global VoIP Phones allow UW faculty and staff to connect to the UW phone system from anywhere in the world. Through secure VPN technology these phones provide the user with the same experience as a UW phone on campus. Global VoIP phones allow faculty, staff, and researchers to collaborate conveniently and affordably with their colleagues on campus even when they are located across the globe. Available features include:

• UW Long Distance & RCS
• Voice Mail
• 5-Digit Dialing
• Conference
• Transfer
• Call Logging

Calls can be made from the Global VoIP phone to the Greater Seattle Area at no additional per minute charge.

Rates

One-time Setup Fee                           $137

Phone Purchase
4610 VoIP Phone (most common)      Contact UW-IT for current purchase price
or
4620 VoIP Phone (larger phone)        Contact UW-IT for current purchase price

NOTE: Because the Global VoIP phone will be transported outside of Western Washington, the phone set must be purchased. 

Monthly Recurring Charge    
Dial Tone Rate                                   Varies by services ordered. Contact UW-IT for a rate quote.

Telecommuter Requirements

Customer Installation Instructions

Once you have ordered your UW Global VoIP service, UW IT will process the order and configure the phone for your use.  The equipment will be delivered to your campus office. Shipping costs will be applied to equipment delivered to an off-site location.

Instructions on how to install your Global VoIP Phone at home can be found here (PDF):

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