Configure Email and Calendar for Your Smartphone
If you have activated and are using a cloud based services account (Windows Live, Google) for your UW email, then please follow these links to configure your smartphone:
UW Information Technology provided Services
The UW Information Technology BlackBerry service provides assistance with device acquisition, configuration, user training and provides ongoing support of the device's telephone, email and calendaring functions. See Smartphone Services Available from UW Information Technology.
Services provided by Wireless Carrier
Each carrier provides internet service, allowing the client to have email forwarded to the BlackBerry device. There is no reconciliation between the BlackBerry Inbox and the UW Inbox, there is usually a limit on Inbox size, and calendar synching with UW Information Technology's Oracle Calendar service is not available.
BlackBerries can be configured to read email using the BlackBerry Internet Service provided by RIM. Unlike the UW Technology-provided BlackBerry email service, the BlackBerry Internet Service will not allow for interaction with your UW email inbox, but it will deliver copies of email sent to your UW address.
Instructions for setting up the BlackBerry Internet Service vary depending on which vendor you are using for cell service. If you have a zero in your NetID password, this may cause difficulties when you go to synch your email. Configuration instructions for each vendor are available here:
- Sprint (formerly Nextel)
- (be sure to check the "Use SSL" box)
- AT&T (formerly Cingular)
Each set of instructions will require this UW specific information:
|Password||your UW netID password|
* where "your_uwnetid" is replaced by your actual UW NetID.
** manually changing the port number should not be necessary.
In addition to these settings, you should also be able to toggle two options.
- Always check “Leave messages on mail server” If you don't, your UW inbox will be emptied every time you use your BlackBerry.
- Check “Utilize SSL” Doing so will change the port number (referred to above) to 995 automatically.
For more information about BlackBerry support, please send an email to firstname.lastname@example.org or call (206) 221-5000.