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smartphones

IT Connect > Phones and Cabling > smartphones

About smartphones

Related Resources

Configure Email and Calendar for Your Smart Phone

To Order Service or Questions: help@u.washington.edu or call 206-221-5000

Overview

A smart phone is a device that offers telephone service and data services such as email, calendaring, a Web browser, and storage for contact lists. Most smartphones have a microprocessor, some memory, a screen, a keyboard, and a wireless modem.

The smart phone has two components: the device itself and the service. The device is small and looks like either a phone, or a PDA (personal digital assistant). The service is through a service provider, which sells a set of services for a monthly fee. These services will specify the number of minutes, whether you can send/receive data (such as email or pictures), the speed of the connection, etc. The capabilities of your smart phone will be determined by the model and service level you choose. For example, if you want walkie-talkie capability, you are limited to certain models of BlackBerry devices using Nextel services. This is why it's important to know what capabilities you need in a smart phone, before you look at specific models or service providers.

Smart Phone Service Plans and Costs Available from UW Technology

smartphones range in price from free-$600, and monthly service plans that include voice and data (i.e., email, web access) range from $65-100. Get current pricing information from the vendor links here.

Model Service Cost
Palm    
Initial setup and training $140
Monthly support $50
Windows Mobile    
  Initial setup and training $100
  Monthly support $20
BlackBerry    
  Initial setup and training $140
  Monthly support: UW Deskmail $50
  Monthly support: UW Exchange $25
  Monthly cost for service provider plan $65-100
IPhone    
  Initial setup and training $100
  Monthly support $20

For more information, email smartphone@u.washington.edu or call (206) 221-5000.

Purchase a Smart Phone

Contact ccbf-cellular@u.washington.edu to purchase a Smart Phone. To see what models and options are available, look at the cellular provider Web pages, found here.

Support

After you decide which smartphone to purchase, contact ccbf-cellular@u.washington.edu to make your purchase and if you also need help configuring or troubleshooting your device, assistance is available on a time-and-materials basis. See Smart Phone Services Available from UW Technology for details.

For more information about smartphones, please send an email to smartphone@u.washington.edu