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On This Page Regional Calling Service (RCS) Call UW UW Alternative Toll Service (UWATS) Campus & UW Medical Center UWATS

Metro UWATS Harborview Medical Center UWATS Calling Cards Direct Dial UW Direct

To Order Service or Questions: help@u.washington.edu or call 206-221-5000

UWATS Order Form: Long Distance Service and Authorization Code Request Order Form

Regional Calling Service

RCS Checker:

To learn if a number is part of the RCS calling area, please enter
the area code and prefix you would like to call:

Area Code: 206 253 360 425 509 564 Prefix:
(i.e. Enter 425 and 633 if you wish to check on 425-633-XXXX)

View all RCS prefixes: [RCS Full Listing]

What is Regional Calling Service?

Regional Calling Service (RCS), the UW's exclusive local calling plan, allows people with a UW telephone (including UW Medicine) to call and be called by more places in the Puget Sound area. All communities in area codes 206, 253, and 425 are part of the RCS calling area.

• Which Numbers Can I Call with RCS?
• Outgoing Calls from UW
• CALL UW - Incoming Calls to UW
• To Call the UW Dial-in Modem Pools with RCS

What's New with RCS Outbound Calling?

The RCS outbound calling area has expanded to include area code 360 communities in the Kitsap Peninsula, Olympia area, and most of Skagit and Whatcom counties. Use the online RCS Checker to see if the number that you wish to call can be reached as a local call when you dial 9 + area code + number. The RCS calling area is now available to UW Medicine phone users.

Placing an Outgoing Call from UW

To place a toll-free call to a telephone number in the RCS calling area from a UW telephone (including UW Medicine telephones):

1. Dial 9.
2. Listen for the dial tone.
3. Dial area code and seven-digit number.

If you hear a fast busy signal, all RCS lines are in use. Please try your call again later, or use a traditional long distance calling method such as the University of Washington Alternative Toll Service (UWATS) or Direct Dial Long Distance.

Call UW

CALL UW Checker:

This form can be used to verify whether a number can call UW toll-free. Toll-free numbers for retrieving voice mail, accessing UW modems, and the Information Hotline are also returned by this checker. Please enter the area code and prefix from which you are calling:

Area Code: 206 253 360 425 509 564 Prefix:
(i.e. Enter 425 and 633 if you wish to check on 425-633-XXXX)

To determine CALL UW availability and access numbers by city, choose the city from which you are calling:

City: Aberdeen Acme Alger Ames Lake Anacortes Arletta Arlington Auburn Bainbridge Island Belfair Bellevue Bellingham Big Lake Black Diamond Blaine Bothell Bremerton Brinnon Buckley Bucoda Burley Burlington Camano Island Carnation Center Centralia Chehalis Concrete Conway Copalis Coupeville Crystal Mountain Curtis Custer Deming Des Moines Eatonville Edison Edmonds Everett Everson Fall City Ferndale Fort Lewis Fox Island Gardiner Gig Harbor Graham Granite Falls Grayland Halls Lake Hansville Hoodsport Hoquiam Humptulips Issaquah Kent Kingston Kirkland LaConner Lake Quinault Lakebay Lakewood Laurel Lyman-Hamilton Lynden Lynnwood Maple Falls Maple Valley Marblemount Marysville Monroe Montesano Mossyrock Mount Vernon North Bend Oak Harbor Ocosta Olympia Onalaska Orting Pacific Beach Pe Ell Port Angeles Port Ludlow Port Orchard Port Townsend Poulsbo Preston Puyallup Quilcene Rainier Redmond Renton Richmond Beach Richmond Highlands Rochester Roy Salkum SeaTac Seattle Sedro Wooley Sequim Shelton Silver Lake Silverdale Snohomish Snoqualmie Pass South Prairie Stanwood Sultan Sumas Sumner Suquamish Tacoma Toledo Union Vashon Westport Winlock Yelm

View all CALL UW prefixes: [CALL UW Full Listing]

What's new with RCS Inbound Calling?

CALL UW is a new feature of RCS that allows people in over 100 Western Washington communities to reach UW and UWMC telephones toll-free. In addition to the same coverage area as outbound RCS, CALL UW adds new communities that can use a local telephone number to reach UW offices, Metro UWATS, and the UW's computer modem pools.

What services are available with CALL UW?

With CALL UW, callers can dial local telephone numbers to reach:

• Faculty and staff offices or the campus operator using the UW Automated Attendant.
• UW Information Hotline to hear updated messages regarding campus schedule changes during inclement weather and emergencies.
• Campus voice mail system to retrieve messages remotely.
• Metro UWATS to place long distance calls using your authorization code.
• Campus computer modem pools to check email and use the Web.

Who can use the CALL UW feature?

Anyone can use CALL UW to reach the campus operator, individuals, and offices at the UW and UWMC. This provides a convenient way for people to stay in touch with the UW without incurring long distance charges. Services such as Metro UWATS, voice mail access, and modem pools are restricted to authorized UW faculty, staff, and students.

What communities are included in the CALL UW service area?

All communities in area codes 206, 253, and 425 are included. Many communities in area code 360 are covered, including parts of Clallum, Grays Harbor, Jefferson, Island, Kitsap, Lewis, Skagit, Thurston, and Whatcom counties. Visit the online CALL UW Checker for a complete listing.

Where do I find the local CALL UW telephone numbers to dial?

CALL UW telephone numbers are available on the Web at www.washington.edu/itconnect/phones/longdistance.html#calluw/ or by calling toll-free 1-866-5-CALL-UW.

What if there is no local telephone number for my community?

A toll-free telephone number and your UW Direct authorization code may be used to reach UW services if a local telephone number is not yet available. Long distance charges are billed for usage. Local access is provided where technical capability exists on a cost-effective basis. New communities will be added as local services become available.

UW Automated Attendant - Placing an incoming call to UW

To place a toll-free call to a UW telephone number (including UWMC phone numbers) from the CALL UW service areas when a long distance charge would normally apply, use UW Automated Attendant:

1. Dial the appropriate local CALL UW number for your area:
   
   

   Area	Local RCS number
   Aberdeen/Grayland/Westport	360-612-5500
   Bellingham/Everson	360-543-5500
   Black Diamond/Enumclaw	360-615-5500
   Bremerton/Kitsap	360-535-5500
   Chehalis/Centralia	360-557-5500
   Coupeville/Oak Harbor	360-544-5500
   East King County	425-519-5500
   Everett	425-262-5500
   Hoodsport/Union	360-614-5500
   Mt. Vernon	360-542-5800
   Olympia	360-252-5500
   Port Angeles/Sequim/Gardner	360-504-5500
   Port Townsend	360-554-5500
   Seattle	206-685-5500
   Tacoma	253-552-5500

   
   
2. When the RCS system answers, dial the UW number you wish to call.
3. Press [#].
4. Wait on the line while your call is connected.

Note: If the UW telephone number you are calling is already a local call, you should not use the CALL UW access numbers listed above.

To call the UW dial-in modem pools with Regional Calling Service CALL UW:

UW dial-in modem pool numbers for the CALL UW areas:

• http://www.washington.edu/computing/connect/dialins.html

For help with problems connecting to the UW dial-in modem pools, contact the UW Technology Service Center by sending email to help@u.washington.edu or by calling 206-221-5000.

Where can I get more information?

Please contact the UW Technology Service Center at help@u.washington.edu or call 206-221-5000. On the Web at www.washington.edu/cac/care.

UW Alternative Toll Service (UWATS)

Long Distance Service and Authorization Code Request Order Form (Requires Adobe Acrobat Reader)

Domestic and International Long Distance Rates

The UW Technology Service Center provides long distance telephone service to campus departments and offices, as well as to the UWMC, through the UWATS long distance system. This system provides detailed call accounting to user departments, and long distance toll savings to the university.

To use UWATS from campus, you must have an unrestricted or semi-restricted telephone, as well as a UWATS authorization code. (Please note that UW operators are not able to connect UWATS or other long distance calls for people calling from restricted phones.) Use of the university's long distance system is for official UW business only.

Other long distance options made available to the university community by the UW Technology Service Center include the Regional Calling Service (RCS), Direct Dial Long Distance, and Calling Cards.

Campus & UW Medical Center UWATS

Use these UWATS dialing procedures when calling from unrestricted UW and UW Medicine telephone numbers with the following prefixes: 206-221, 206-520, 206-543, 206-598, 206-616, 206-685, 206-897, 206-934, 253-692, or 425-352.

Call a long distance number (US and Canada):

1. Dial 9.
2. Listen for dial tone.
3. Dial 1 + area code + 7-digit number.
4. Listen for staggered tone.
5. Dial UWATS authorization code.

Call an international number:

1. Dial 9.
2. Listen for dial tone.
3. Dial 011 + country code + city code (if first digit for city code is a 0, omit the 0) + number.
   NOTE: If the total of the digits to be dialed (including the 011) is less than 15 digits, press # after the number.
4. Listen for staggered tone.
5. Dial UWATS authorization code.

Send a long distance fax (US and Canada):

1. Dial 9.
2. Program a single pause.
3. Dial 1 + area code + 7-digit number.
4. Program a single pause.
5. Dial UWATS authorization code.
6. Press FAX or SEND.

Send an international fax:

1. Dial 9.
2. Program a single pause.
3. Dial 011 + country code + city code (if first digit for city code is a 0, omit the 0) + number.
   NOTE: If the total of the digits to be dialed (including the 011) is less than 15 digits, press # after the number.
4. Program a single pause.
5. Dial UWATS authorization code.
6. Press FAX or SEND.

Harborview Medical Center UWATS

Use the Harborview Medical Center UWATS dialing procedures when calling from HMC phones (744 prefix).

Call a long distance number (US and Canada):

1. Dial 9 .
2. Listen for dial tone.
3. Dial 1 + area code + 7-digit number.
4. Listen for staggered tone.
5. Dial UWATS authorization code.

Call an international number:

1. Dial 9 .
2. Listen for dial tone.
3. Dial 011 + country code + city code (if first digit for city code is a 0, omit the 0) + number.
   NOTE: If the total of the digits to be dialed (including the 011) is less than 15 digits, press # after the number.
4. Listen for staggered tone.
5. Dial UWATS authorization code.

Send a long distance fax (US and Canada):

1. Dial #
2. Dial 9 .
3. Program a single pause.
4. Dial 1 + area code + 7-digit number.
5. Program a single pause.
6. Dial #
7. Dial UWATS authorization code.
8. Press FAX or SEND.

Send an international fax:

1. Dial #
2. Dial 9 .
3. Program a single pause.
4. Dial 011 + country code + city code (if first digit for city code is a 0, omit the 0) + number.
   NOTE: If the total of the digits to be dialed (including the 011) is less than 15 digits, press # after the number.
5. Program a single pause.
6. Dial #
7. Dial UWATS authorization code.
8. Press FAX or SEND.

Metro UWATS

• Use Metro UWATS to place UW business calls when away from campus but within the metropolitan calling area.
• Place domestic and international calls using a touch-tone telephone.
• Access numbers for your local dialing area.

Metro UWATS access numbers for your local dialing area:

• Aberdeen/Grayland/Westport - 360-612-5510
• Bellingham/Everson - 360-543-5510
• Black Diamond/Enumclaw - 360-615-5510
• Bremerton/Kitsap - 360-535-5510
• Chehalis/Centralia - 360-557-5510
• Coupeville/Oak Harbor - 360-544-5510
• East King County - 425-519-5510
• Everett - 425-262-5510
• Hoodsport/Union - 360-614-5510
• Mt. Vernon - 360-542-5810
• Olympia - 360-252-5510
• Port Angeles/Sequim/Gardner - 360-504-5510
• Port Townsend - 360-554-5510
• Seattle - 206-685-5510
• Tacoma - 253-552-5510
  

Place a domestic call using a touch-tone telephone:

1. Enter your local access number.
2. Listen for dial tone.
3. Enter 1 + area code + 7-digit number.
4. After the staggered dial tone, enter your UWATS authorization code.

Place an international call using a touch-tone telephone:

1. Enter your local access number.
2. Listen for dial tone.
3. Enter 011 + country code + city code + 7-digit number.
4. After the staggered dial tone, enter your UWATS authorization code.

Calling Cards

The UW Technology Service Center provides UW users with Qwest worldcard calling cards.

Use of Qwest worldcard calling cards is for official University business only.

Use a calling card to make long distance calls from locations outside the metropolitan calling area to locations outside the state of Washington.

NOTE: For information about making calls or accessing the Internet from international locations, please call the UW Technology Service Center at 206-221-5000.

To place a call using a Qwest worldcard calling card::

1. Dial 1 800-860-4444
2. Enter your card number and PIN after the greeting
3. For domestic calls, dial the area code and phone number
4. For U.S. to internation calls, dial 011+ country code + city code + phone number
5. For instructions on how to place calls from outside the U.S., please refer to the dialing guide.

Time saving Tips:

• To delete your last entry, press *
• To place you next call, press and hold # for two seconds
• Press 0 to reach an operator at any time

Qwest worldcard customer service: 1 877-375-4448

Because not all countries are listed in the dialing guide and access numbers are subjet to change, please call Qwest worldcard customer service at 1 877-375-4448, or visit www.qwest.com before leaving the U.S. to verify access numbers.

For dialing assistance, or to report a lost or stolen calling card, please contact:

• During business hours: UW Technology Service Center at 206-221-5000 or 1-800-543-4711.
• After hours: Washington State Department of Information Services (DIS) at 1-800-562-2215.

Direct Dial Long Distance

Direct Dial Long Distance service is one of several long distance calling services provided to the UW community by UW Technology. Other long distance calling options include the University of Washington Alternative Toll Service (UWATS) and the Regional Calling Service (RCS).

To use Direct Dial Long Distance, you must be calling from an unrestricted or semi-restricted UW telephone. Please note that University operators are not able to place long distance calls for people calling from restricted telephones.

To call a long distance number (US and Canada):

1. Press [9].
2. Listen for dial tone.
3. Dial 1 + Area Code + Number.

To call an international number:

1. Dial 9.
2. Listen for dial tone.
3. Dial 011 + Country Code + City Code (omit 0 if first digit) + Number.
4. Press [#].

To call a toll-free number:

1. Dial 9.
2. Listen for dial tone.
3. Dial 1 + 800, 888, 877, 866, or 855 + Number.

To place a collect or third number call:

1. Dial 9.
2. Listen for dial tone.
3. Dial 0 + Area Code + Number.
4. Wait for an operator to answer.

To place a calling card call:

1. Dial 9.
2. Listen for dial tone.
3. Dial 0 + Area Code + Number.
4. Listen for progress tone.
5. Dial calling card number.

UW Direct

Use UW Direct to call back to the state of Washington when away from the local calling area.
Calls may be placed from anywhere in the U.S. or Canada.

To place a call using a touch-tone telephone:

1. Enter 1-888-685-5510.
2. Enter 1 + Area Code + Telephone Number
3. After beep enter your UW Direct authorization code.

For assistance call the UW Technology Service Center at 1-800-543-4711

To place a call using a modem:

Enter 1-888-685-5599,,,,[9-digit UW Direct Code]

Note: depending on the location, the number of commas may need to be modified.

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