Headsets and Adapters for UW Phone Systems
IT Connect > Phones and Cabling
To Order Service or Questions: help@uw.edu or call 206-221-5000Use the information on this page to identify your telephone equipment and obtain wireless and corded headsets and adapters for your UW phones. These guidelines are based on testing done by the UW Information Technology Service Center and feedback from our customers.
- If you know your UW telephone type and model, click on the name below.
- If not, scroll through the list of UW Telephone Type / Models to locate an image of your telephone with headset equipment and operation notes.
- View the equipment recommendations and steps necessary to operate headsets with these models in the UW phone system. Recommendations are provided for wireless headsets for Avaya telephones in the 2400, 4600, 6400, and 8400 series and for corded headsets in all models.
- Softphone
- Avaya 2410, 2420
- Avaya IP 4602, 4610, 4620
- Avaya IP 4624
- Avaya or Lucent 6408D, 6416D, 6424D
- Avaya or Lucent 6416M, 6424M
- AT&T or Lucent 8405, 8410D, 8434D
- Comdial (and other models) Single Line Analog (i.e., non-digital transmission)
Please follow these links to view
NOTE: Telephone headsets, including wireless, formerly billed to UW departments are now the property of the departments. When purchasing new equipment, the department is responsible for ensuring that equipment is:
- Reliable and suits departmental needs
- Compatible with existing UW Information Technology equipment that the department is using or will use in the future.
- In conformity with all university-wide UW Information Technology Service Center policies
UW Telephone Type / Model
Softphone
Recommendations based on testing by the
UW Information Technology Service Center and feedback from our
customers.
Vendor |
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| USB Headsets | n/a
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n/a |
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| Operation Notes |
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Avaya 2410 and 2420
Recommendations based on testing by the
UW Information Technology Service Center and feedback from our
customers.
Avaya 2410
Avaya 2420
Vendor |
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| Headsets | Wireless: AWH 55 |
Wireless: CS55
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| Corded: H91 Monaural or H101 Binaural Also requires Avaya direct-connect HIC-1 cord |
Corded: SH 230 Monaural or SH330 Monaural Noise-Canceling Also requires Sennheiser direct-connect cord |
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| Operation Notes | none |
The HIC-1 adapter cord allows the phone to be "on hook" while using headset. Headset button built into phone and does not need programming |
Headset button built into phone and does not need programming | |
Avaya 4602, 4610, and 4620 (IP phones)
Recommendations based on testing by the
UW Information Technology Service Center and feedback from our
customers.
Avaya 4602 IP 
Avaya 4610 IP 
Avaya 4620 IP
Vendor |
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| Headsets | Wireless: AWH 55 |
Wireless: CS55 |
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| Corded: H91 Monaural or H101 Binaural Also requires Avaya direct–connect HIP-1 cord NOTE: If you already have a Plantronics M12 adapter/amplifier it may be used instead of the HIP-1 cable. These phones already have built-in volume controls so the M12 provides no additional functionality. 4620SW phones manufactured after November 2004 should use the HIC-1 cable instead. |
Corded:
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| Operation Notes | none |
4602: Handset will have to be off-hook to use headset. 4610 & 4620: Have built-in button to operate between headset and handset |
4602: Handset will have to be off-hook to use headset. 4610 & 4620: Have built-in button to operate between headset and handset. |
|
Avaya 4624 (IP phone)
Recommendations based on testing done by the
UW Information Technology Service Center and feedback from our
customers.
Avaya 4624 IP
Vendor |
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| Headsets | Wireless: AWH 55 |
Wireless: CS55 |
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| Corded: H91 Monaural or H101 Binaural Also requires M12 adapter/amplifier |
Corded: SH 230 Monaural or SH 330 Monaural Noise-Canceling Also requires Sennheiser direct-connect cord |
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| Operation Notes | none |
Headset button will be needed. Please call the UW Information Technology Service Center, 206-221-5000, to request programming. | ||
Avaya or Lucent 6408D, 6416D, 6424D
Recommendations based on testing done by the
UW Information Technology Service Center and feedback from our
customers.
Avaya 6408D
Avaya 6416 D or M
Avaya 6424 D or M
Vendor |
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| Headsets | Wireless: AWH 55 |
Wireless: CS55 |
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| Corded: H91 Monaural or H101 Binaural Also requires M12 adapter/amplifier |
Corded: SH 230 Monaural or SH 330 Monaural Noise-Canceling Also requires Sennheiser direct-connect cord and Sennheiser UI 740 adapter/amplifier |
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| Operation Notes | none |
Headset button will be needed. Please call the UW Information Technology Service Center, 206-221-5000, to request programming. | UI 740 adapter/amplifier allows phone to be "on hook" while using headset. Direct-connect cord plugs into UI 740 amplifier. (for 6408D and 6416D only) |
Avaya or Lucent 6416M, 6424M
Recommendations based on testing done by the
UW Information Technology Service Center and feedback from our
customers.
Avaya 6416 M or D
Avaya 6424 M or D
Vendor |
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| Headsets | Wireless: AWH 55 |
Wireless: CS55 |
|
| Corded: H91 Monaural or H101 Binaural Also requires M12 adapter/amplifier |
Corded: SH 230 Monaural or SH 330 Monaural Noise-Canceling Also requires Sennheiser direct-connect cord |
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| Operation Notes | none |
The M12 adapter/amplifier allows the phone to be "on hook" while using headset. Headset button will be needed. Please call the UW Information Technology Service Center, 206-221-5000, to request programming. |
Headset button will be needed. Please call the UW Information Technology Service Center, 206-221-5000, to request programming. |
Avaya (AT&T or Lucent)
8405, 8410D, 8434D
Recommendations based on testing done by the
UW Information Technology Service Center and feedback from our
customers.
NOTE: The UW Information Technology Service Center leases the proprietary adapters (AT&T model
500A) for
the 8400 series phones. The two-prong plug (Plantronics model P10) which
plugs into those adapters must be specially ordered.
Avaya 8410D 
Avaya 8434D
Vendor |
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| Headsets | Wireless: AWH 55 |
Wireless: CS55 |
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| Corded: H91 Monaural or H101 Binaural Also requires: Adapter 500A - Can be supplied by the UW Information Technology Service Center, 206-221-5000 and Plantronics P10 two-prong plug adapter |
Corded: SH 230 Monaural or SH 330 Monaural Noise-Canceling Also requires: Adapter 500A - Can be supplied by the UW Information Technology Service Center, 206-221-5000 and Westek two-prong plug adapter and AIA in-line amplifier and Sennheiser direct-connect cord |
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| Operation Notes | none |
8405D and 8410D models need to be wired for power by a UW Information Technology technician. Please call the UW Information Technology Service Center, 206-221-5000. | 8405D and 8410D models need to be wired for power by a UW Information Technology technician. Please call the UW Information Technology Service Center, 206-221-5000. |
Comdial (and
other models) Single Line Analog (i.e., non-digital
transmission)
Recommendations based on testing done by the
UW Information Technology Service Center and feedback from our
customers.
| Vendor | ||
| Headsets | Corded: H91 Monaural or H101 Binaural Also requires M12 adapter/amplifier |
Corded: SH 230 Monaural or SH 330 Monaural Noise-Canceling Also requires Sennheiser direct-connect cord and Sennheiser UI 740 adapter/amplifier |
| Operation Notes | Plantronics M12 adapter/amplifier allows for volume control.
|
Sennheiser UI 740 adapter/amplifier allows for volume control.
|
Vendor Recommendations
- Avaya.com - Wireless and corded
- GBH Communications - Wireless and corded. Plantronics headsets and accessories can be purchased directly from GBH Communications. We recommend contacting Pete Garcia with GBH (800-222-5424 ext 8604) pgarcia@gbh.com. When you call, please ask to speak with Pete Garcia at extension 8604 to evaluate different options. Be sure to mention that you are from the University of Washington, in order to obtain state pricing.
- HeadsetExperts.com - Corded
- HeadsetInnovations.com - Wireless and corded
- HeadsetsDirect.com - Corded
- Plantronics.com - Wireless and corded
- Sennheiserusa.com - Corded
