Headsets and Adapters for UW Phone Systems
IT Connect > Phones and Cabling
To Order Service or Questions: help@u.washington.edu or call 206-221-5000Use the information on this page to identify your telephone equipment and obtain wireless and corded headsets and adapters for your UW phones. These guidelines are based on testing done by the UW Technology Service Center and feedback from our customers.
- If you know your UW telephone type and model, click on the name below.
- If not, scroll through the list of UW Telephone Type / Models to locate an image of your telephone with headset equipment and operation notes.
- View the equipment recommendations and steps necessary to operate headsets with these models in the UW phone system. Recommendations are provided for wireless headsets for Avaya telephones in the 2400, 4600, 6400, and 8400 series and for corded headsets in all models.
- Softphone
- Avaya 2410, 2420
- Avaya IP 4602, 4610, 4620
- Avaya IP 4624
- Avaya or Lucent 6408D, 6416D, 6424D
- Avaya or Lucent 6416M, 6424M
- AT&T or Lucent 8405, 8410D, 8434D
- Norstar or Meridian 7100, 7208, 7310, 7324
- Northcom (model labeled on back - 1A3 is typical)
- Comdial (and other models) Single Line Analog (i.e., non-digital transmission)
Please follow these links to view
NOTE: Telephone headsets, including wireless, formerly billed to UW departments are now the property of the departments. When purchasing new equipment, the department is responsible for ensuring that equipment is:
- Reliable and suits departmental needs
- Compatible with existing UW Technology equipment that the department is using or will use in the future.
- In conformity with all university-wide "/itconnect/phones/policy.html"> UW Technology Service Center policies
UW Telephone Type / Model
Softphone
Recommendations based on testing by the
UW Technology Service Center and feedback from our
customers.
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Vendor |
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| USB Headsets | n/a
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n/a |
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| Operation Notes |
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Avaya 2410 and 2420
Recommendations based on testing by the
UW Technology Service Center and feedback from our
customers.
Avaya 2410
Avaya 2420
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Vendor |
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| Headsets | Wireless: AWH 55 |
Wireless: CS55
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| Corded: H91 Monaural or H101 Binaural Also requires M12 adapter/amplifier |
Corded: SH 230 Monaural or SH330 Monaural Noise-Canceling Also requires Sennheiser direct-connect cord |
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| Operation Notes | none |
The M12 adapter/amplifier allows the phone to be "on hook" while using headset. Headset button built into phone and does not need programming |
Headset button built into phone and does not need programming | |
Avaya 4602, 4610, and 4620 (IP phones)
Recommendations based on testing by the
UW Technology Service Center and feedback from our
customers.
Avaya 4602 IP 
Avaya 4610 IP 
Avaya 4620 IP
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Vendor |
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| Headsets | Wireless: AWH 55 |
Wireless: CS55 |
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| Corded: H91 Monaural or H101 Binaural Also requires either Avaya direct–connect HIP-1 cord or Plantronics M12 adapter/amplifier NOTE: These phones already have built-in volume controls and the HIP-1 cord is less expensive than the amplifier/adapter, but the amplifier/adapter can serve the same purpose if you already have it. |
Corded:
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| Operation Notes | none |
4602: Handset will have to be off-hook to use headset. 4610 & 4620: Have built-in button to operate between headset and handset |
4602: Handset will have to be off-hook to use headset. 4610 & 4620: Have built-in button to operate between headset and handset. |
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Avaya 4624 (IP phone)
Recommendations based on testing done by the
UW Technology Service Center and feedback from our
customers.
Avaya 4624 IP
Vendor |
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| Headsets | Wireless: AWH 55 |
Wireless: CS55 |
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| Corded: H91 Monaural or H101 Binaural Also requires M12 adapter/amplifier |
Corded: SH 230 Monaural or SH 330 Monaural Noise-Canceling Also requires Sennheiser direct-connect cord |
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| Operation Notes | none |
Headset button will be needed. Please call the UW Technology Service Center, 206-221-5000, to request programming. | ||
Avaya or Lucent 6408D, 6416D, 6424D
Recommendations based on testing done by the
UW Technology Service Center and feedback from our
customers.
Avaya 6408D 
Avaya
6416 D or M
Avaya 6424 D or M
Vendor |
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| Headsets | Wireless: AWH 55 |
Wireless: CS55 |
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| Corded: H91 Monaural or H101 Binaural Also requires M12 adapter/amplifier |
Corded: SH 230 Monaural or SH 330 Monaural Noise-Canceling Also requires Sennheiser direct-connect cord and Sennheiser UI 740 adapter/amplifier |
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| Operation Notes | none |
Headset button will be needed. Please call the UW Technology Service Center, 206-221-5000, to request programming. | UI 740 adapter/amplifier allows phone to be "on hook" while using headset. Direct-connect cord plugs into UI 740 amplifier. (for 6408D and 6416D only) |
Avaya or Lucent 6416M, 6424M
Recommendations based on testing done by the
UW Technology Service Center and feedback from our
customers.
Avaya 6416 M or D
Avaya 6424 M or D
Vendor |
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| Headsets | Wireless: AWH 55 |
Wireless: CS55 |
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| Corded: H91 Monaural or H101 Binaural Also requires M12 adapter/amplifier |
Corded: SH 230 Monaural or SH 330 Monaural Noise-Canceling Also requires Sennheiser direct-connect cord |
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| Operation Notes | none |
The M12 adapter/amplifier allows the phone to be "on hook" while using headset. Headset button will be needed. Please call the UW Technology Service Center, 206-221-5000, to request programming. |
Headset button will be needed. Please call the UW Technology Service Center, 206-221-5000, to request programming. |
Avaya (AT&T or Lucent)
8405, 8410D, 8434D
Recommendations based on testing done by the
UW Technology Service Center and feedback from our
customers.
NOTE: The UW Technology Service Center leases the proprietary adapters (AT&T model
500A) for
the 8400 series phones. The two-prong plug (Plantronics model P10) which
plugs into those adapters must be specially ordered.
Avaya 8410D 
Avaya 8434D
Vendor |
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| Headsets | Wireless: AWH 55 |
Wireless: CS55 |
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| Corded: H91 Monaural or H101 Binaural Also requires: Adapter 500A - Can be supplied by the UW Technology Service Center, 206-221-5000 and Plantronics P10 two-prong plug adapter |
Corded: SH 230 Monaural or SH 330 Monaural Noise-Canceling Also requires: Adapter 500A - Can be supplied by the UW Technology Service Center, 206-221-5000 and Westek two-prong plug adapter and AIA in-line amplifier and Sennheiser direct-connect cord |
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| Operation Notes | none |
8405D and 8410D models need to be wired for power by a UW Technology technician. Please call the UW Technology Service Center, 206-221-5000. | 8405D and 8410D models need to be wired for power by a UW Technology technician. Please call the UW Technology Service Center, 206-221-5000. |
Norstar or Meridian 7100,
7208,7310, 7324
Recommendations based on testing done by the
UW Technology Service Center and feedback from our
customers.
Norstar 7310 
Norstar 7324
| Vendor | ||
| Headsets | Corded: H91 Monaural or H101 Binaural Also requires M12 adapter/amplifier |
Corded: |
| Operation Notes | none |
Sennheiser UI 740 adapter/amplifier allows for volume control |
Northcom
(model labeled on back - 1A3 is typical)
Recommendations based on testing done by the
UW Technology Service Center and feedback from our
customers.
| Vendor | ||
| Headset | Corded: H91 Monaural or H101 Binaural Also requires M12 adapter/amplifier |
n/a |
| Operation Notes | none |
n/a |
Comdial (and
other models) Single Line Analog (i.e., non-digital
transmission)
Recommendations based on testing done by the
UW Technology Service Center and feedback from our
customers.
| Vendor | ||
| Headsets | Corded: H91 Monaural or H101 Binaural Also requires M12 adapter/amplifier |
Corded: SH 230 Monaural or SH 330 Monaural Noise-Canceling Also requires Sennheiser direct-connect cord and Sennheiser UI 740 adapter/amplifier |
| Operation Notes | Plantronics M12 adapter/amplifier allows for volume control.
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Sennheiser UI 740 adapter/amplifier allows for volume control.
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Headset and Adapter Images |
Please follow the links to view |
| Headsets | |||||
| USB Softphone Headset |  |
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Plantronics DSP-400 |
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| Wireless Headsets |  |
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Avaya AWH-55 Enlarge image |
Plantronics CS55 Enlarge image |
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| Corded Headsets |  |
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Plantronics Encore H91 Monaural Enlarge image |
Plantronics Encore H101 Binaural Enlarge image |
Sennheiser SH 230 Monaural Enlarge image |
Sennheiser SH 330 Monaural Noise Canceling Enlarge image |
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Adapters for corded headsets |
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500A Adapter Enlarge image |
Plantronics P10 two-prong plug Adapter Enlarge image |
Plantronics M12 Modular Adapter/Amplifier Enlarge image |
Sennheiser UI 710 Passive Universal Interface (Adapter) Enlarge image |
Sennheiser UI 740 Universal Interface Amplifier with Call Clarity Switch Enlarge image |
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| Other Equipment |  |
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Sennheiser Left and Right Ear Clip Accessory Enlarge image |
Vendor Recommendations
- Avaya.com - Wireless and corded
- GBH Communications - Wireless and corded. Plantronics headsets and accessories can be purchased directly from GBH Communications. We recommend contacting Nicole Jubie with GBH (800-622-0887 xt 8604) njubie@gbh.com). When you call, please ask to talk to Nicole Jubie at extension 8604 to evaluate different options. Be sure to mention that you are from the University of Washington, in order to obtain state pricing.
- HeadsetExperts.com - Corded
- HeadsetInnovations.com - Wireless and corded
- HeadsetsDirect.com - Corded
- Plantronics.com - Wireless and corded
- Sennheiserusa.com - Corded
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