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Dialing Procedures

IT Connect > Phones and Services

On This Page Campus Phone to Campus Phone Local Off-Campus Calling Call Forwarding PBX Remote Access Forwarding Resources

To Order Service or Questions: help@uw.edu or call 206-221-5000

Campus Phone to Campus Phone

• To connect from one campus extension to another (Seattle, Bothell, or Tacoma Campuses):
  • Dial [5-digit number] (last five (5) digits of telephone number).

• The UW Medical Center (UWMC) is serviced by a different phone system not administered by UW Information Technology. Contact Teleservices at teleserv@u.washington.edu or visit their website at teleservices.washington.edu
• When dialing a campus extension from within the UWMC phone network, follow the matrix below for dialing instructions:
  • Press [9].
  • Dial seven-digit number.
  • The area codes for these prefixes are:

  • Area Code	Prefix
    206	221
    425	352
    206	520
    206	543
    206	598
    206	616
    206	685
    253	692
    206	897
    206	934

Local Off-Campus Calling

To dial a local call from an unrestricted campus telephone:

1. Press [9].
2. Dial area code and seven-digit number.

NOTE: Campus operators are unable to place off-campus calls for callers at restricted telephones.

Call Forwarding

Call Forwarding forwards incoming calls to any local number.

To forward calls to another UW extension (UWMC not included):

1. Dial [*][7][2]. Wait for dial tone.
2. Dial 5-digit number.
3. Wait for three short tones, followed by dial tone.
4. Hang up.

To forward calls to an outside telephone number (UWMC included):

1. Dial [*][7][2]. Wait for dial tone.
2. Dial [9].
3. Dial area code, and 7-digit number.
4. Wait for three short tones, followed by dial tone.
5. Hang up.

To forward calls to voice mail:

1. Dial #379. Wait for dial tone.
2. Hang up.

Note: If you have a Send All Calls button on your phone,
you may be able to use that button instead.
Contact the UW Information Technology Service Center for more information.

To cancel Call Forwarding:

1. Dial [*][7][3].
2. Wait for three short tones, followed by dial tone.
3. Hang up.

PBX Remote Access Forwarding

PBX Remote Access Forwarding (PBX RAF) is a call forwarding feature that permits a telephone number to be redirected to any other telephone number remotely.

To use PBX Remote Access Forwarding, the telephone line must be assigned a personal security code. Please be sure that the Send Calls feature is not active when PBX RAF call forwarding is turned on.

To ACTIVATE call forwarding:

1. Dial the appropriate access number.
   NOTE: If you need assistance determining the appropriate access number, please call the UW Information Technology Service Center Center at 206-221-5000 or
   1-800-543-4711.
   
2. Listen for dial tone.
3. Enter *172.
4. Listen for dial tone.
5. Enter your 5-digit extension followed by #.
6. Enter your personal security code followed by #.
7. Listen for dial tone.
8. Enter the number to which you are forwarding.
   
   • Enter 5-digit extension for campus calls
   • Enter 9 + 10-digits for local/RCS calls
   • Enter 9 + 1 + 10-digits for long distance calls
9. Listen for confirmation tone.
10. Hang up.

To DEACTIVATE call forwarding:

1. Dial the appropriate access number.
   NOTE: If you need assistance determining the appropriate access number, please call the UW Information Technology Service Center at 206-221-5000 or
   1-800-543-4711.
   
2. Listen for dial tone.
3. Enter *173.
4. Listen for dial tone.
5. Enter your 5-digit extension followed by #.
6. Enter your personal security code followed by #.
7. Listen for confirmation tone.
8. Hang up.

Resources

• Area Code Locations

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Reviewed 2/8/11 | News Feed | News Archive | About IT Connect