ADA Compliant Equipment
IT Connect > Phones and Services
Amplified hand sets, TTY phones, and other devices designed to assist disabled users are available through the UW Information Technology Service Center. If necessary, such special equipment can be configured to meet individual user needs.
Telephone Handset Amplifier
The HA40 by Ameriphone can amplify the voice on the other end of your phone conversations, and is hearing aid compatible without generating feedback. The device connects to the handset on your telephone.
To purchase the HA40, send an email request to help@u.washington.edu with a university budget number or call 206-221-5000. The one-time charge is $50, which includes installation and one 9-volt battery. Your department will need to supply replacement batteries.
Feature button instructions
- Volume Control: Adjust the volume to the most comfortable listening
level by moving the volume control slide switch.
- Boost Button: Press and hold down the boost button for more amplification.
It also eliminates any background noise and feedback by muting the microphone
in your handset. You must remember to release the button when you speak so that the
other party can hear you, then press and hold the boost button again when they speak.
- Tone Control: Move the Tone Selector switch right or left to a position that allows you to hear clearly.
This will give you the optimum speech clarity so that you can distinguish similar sounds such as "chair" and "share."
- Battery Indicator: The battery indicator light comes on every time you lift your handset to indicate that the battery level is okay. If the indicator light does not come on, the battery needs to be replaced.
IMPORTANT: Always disconnect the HA40 from the telephone before replacing the battery.
When battery is drained, the handset will still be operable IF you move the volume control switch to the minimum position. While at any other setting, the handset will not work when the battery is drained.
For normal usage, an alkaline battery will last for 6-12 months, while a regular battery will last 4-10 months.
Problems
If any problem arises in using your telephone, disconnect the handset amplifier from the telephone. Re-connect the handset to the telephone. If the problem disappears, then your handset amplifier needs to be repaired. If the problem does not go away when you disconnect the handset amplifier, then the problem lies in your telephone or in your telephone line. (Contact the UW Information Technology Service Center at help@u.washington.edu or 206-221-5000 for repair.)
Warranty
Ameriphone will repair or replace your handset amplifier for one year from the date of purchase if the unit is defective in workmanship or materials. (Battery is not included in warranty.) Proof of purchase is required.
While the department would need to resolve the repair/warranty issue, the UW Information Technology Service Center can provide purchase information.
University of Washington TTY Resource List
(All numbers are in the 206 area code unless otherwise marked)
-
University of Washington Departments and Offices:
- ADA Coordinator
- 543-6452
- Equal Employment and Affirmative Action
- 543-6452
- Bothell Campus
- V/TTY 425-352-5303
- Campus Police
- 543-9331
- Emergency 9-911
- Computing & Communications Basement Floor
- 685-5352
- Disability Services Office (dso@u.)
- 543-6452
- Disability Resources for Students Office (uwdss@u.)
- V/TTY 543-8925
- Equal Employment & Affirmative Action
- V/TTY 543-6452
- Harborview Medical Center (HMC) Interpreter Services
- 521-1920
- Odegaard Undergraduate Library References
- 685-1254
- Ombudsman Office
- 616-6163
- Staff Employment
- 685-2832
- Tacoma Campus
- 253-692-4413
- University Complaint, Investigation & Resolution Office (UCIRO)
- 616 4797
- University of Washington Medical Center (UWMC) Emergency
- 548-4002
- UW Extension
- 543-0898
- UW Information
- 685-9232
- Wellness Resource Center, Hall Health
- 616-6251
-
TTY Pay Phones on Campus
- Haggett Hall
- V/TTY 545-9937
- South Campus Center (Main Entrance & Third Floor)
- V/TTY 545-9732
- Schmitz Hall (Lobby)
- V/TTY 545-9608
- Student Union (first floor by stairs)
- V/TTY 545-9900
- UWMC (third floor)
- V/TTY 547-9102
-
Community TTY Directory
- AT&T Operator Services for TTY (24 hours)
- 1-800- 855-1155 or 711
- Community Service Center, Deaf and Hard of Hearing
- V/TTY 322-4996
- Community Transit
- 425-778-2188
- Crisis Clinic
- TTY 461-3219
- Deaf/Blind Service Center
- V/TTY 323-9178
- Equal Employment Opportunity Commission
- 553-1362
- Job Accommodation Network
- V/TTY 1-800-526-7234
- Metro Transit Customer Service
- TTY 684-2029
- Qwest special services (8-5, Mon.- Fri.)
- 1-800-223-3131
- Seattle Personal Transit
- V/TTY 781-8000
- Seattle Public Library
- V/TTY 386-4697
- Voter Registration
- 296-0109
- Washington Coalition of Citizens with Disabilities
- TTY 632-3456
- Washington State Human Rights Commission
- 587-5168
- Washington State Relay Service
- TTY 1-800-833-6388
- V 1-800-833-6384
- Telebraille
- 1-800-833-6385
- VCO
- 1-800-833-6386
- Speach-to-Speech
- 1-877-833-6341
- Spanish TTY
- 1-877-833-6399
- Spanish Voice
- 1-877-833-6398


