News

September 8, 2014

UW Telecommunications Upgrade Underway

phones and computers

A major upgrade to the UW’s telecommunications systems is underway, with UW-IT implementing a new Voice over IP (VoIP) telephone service for 31,000 UW customers across all three campuses. This service will leverage a single network that integrates the delivery of voice, video and data, replacing an outdated infrastructure that is no longer supported by the vendor with modern technology. The new service will help meet the demand for collaboration and productivity tools to support students, faculty and staff. UW-IT will implement VoIP over the next three years, coordinated with other technology refresh efforts. Learn more.

September 4, 2014

E-RESOURCE: Mintel Academic

woman looking at tablets in a store

For detailed market-research reports on consumer products, demographics and lifestyles, as well as e-commerce, social media, technology and more, go to Mintel Academic. Each user (student, faculty or staff) must create a personal login and password to use this e-resource, provided by UW Libraries.

September 3, 2014

Register for Software Webinars Offered by UW POD

desktop computer

UW students, faculty and staff can get an introduction to HTML5 programming as part of a series of fall Webinars offered by UW Professional and Organizational Development (POD). Additional topics include techniques or tips and tricks for Microsoft Office, Excel, PowerPoint, Visio and Word, as well as Managing and Organizing Your Email Inbox in Outlook. Most are 1.5 hours and $65 on a UW Budget. Register online.

August 11, 2014

Free “Intro to Panopto Lecture Capture” Workshops This Summer

women working at laptops

Free workshops on UW’s new single solution for lecture capture, Panopto, are available this summer to help staff and faculty get ready for fall quarter. These two-hour introductory sessions, offered by UW-IT, are held in UW Seattle’s Odegaard Undergraduate Library. Register online for an upcoming class on August 21August 25, September 3 or September 8. For more information about this tool, read the Panopto FAQs and visit the Panopto Help Center.

August 8, 2014

E-RESOURCE: Medici.tv

Singer from Madame Butterfly opera

If you are a fan of classical music, opera or ballet, you will not want to miss Medici.tv. This e-resource offers over 1300 streaming videos of classical music concerts, operas, ballets, documentaries, master-classes, educational films and artist profiles in a searchable database. It is brought to you by the UW Libraries.

August 6, 2014

Technical Update Forums on New UW HR/Payroll System: Aug. 13, 28

Logo for HR/Payroll Modernization and Workday

UW technical staff are invited to attend a Technical Update Forum to understand the systems being impacted by the UW’s new HR/Payroll system and what you need to do to prepare. Each of the two-hour sessions includes a showcase of the technical capabilities and features available in Workday (the new HR/Payroll system vendor) and information on system configuration requirements and integration points. Register online:

  • August 13, 1:00 p.m. to 3:00 p.m. in UW Tower Auditorium - REGISTER
  • August 28, 10:00 a.m. to noon in Kane Hall, Room 110 – REGISTER
  • For UW Medicine Technical Staff: August 28, 2:00 p.m. to 4:00 p.m., Harborview Medical Center R&T Auditorium – REGISTER
August 5, 2014

UW Hosted Microsoft’s Student Tech "Imagine Cup" Competition; Sign Up for 2015

winners celebrate

UW hosted Microsoft’s “Imagine Cup 2014 World Finals” student technology competition, which drew 125 high school and college students from over 30 countries the week of July 28, the first time the 11-year event was held at a university. Teams stayed in UW Seattle’s residence halls and used Microsoft hardware and software to develop entries in Games, Innovation, and World Citizenship on the theme “imagine a world where technology helps solve the toughest problems.” Read about the Imagine Cup 2014 winners. Students can register for the 2015 event now.  

August 4, 2014

UW Business Intelligence Portal Now Offers Visualizations

View of BI Portal

The UW Business Intelligence (BI) Portal now includes visualizations in its searchable catalog of central reports and analytics from the University’s Enterprise Data Warehouse, enabling users to go to just one location to find the information they need. The newly added Tableau visualizations are of student data from UW Profiles, institutional dashboards created by the Office of Planning and Budgeting and UW-IT. Additional enhancements include new Knowledge Base articles and user improvements for tablet access. 

July 7, 2014

UW-IT’s New Service Management Tool: Check Request Status in Real Time

blue "connect" circle

Beginning July 8, UW-IT will adopt a new service management tool to replace its existing ticketing system and improve customer service and response. When you send email to help@uw.edu and other UW-IT email addresses, you’ll notice the response is a bit different. It will include a confirmation with a link to check the status of your request in real time. All UW-IT services will transition to this new tool—called UW Connect—by July 15. This initial change sets the foundation for future improvements including enhanced customer response.