News

June 20, 2014

New Single Point of Contact for UW-IT

central help desk

UW-IT now has a new single point of contact to make it easy to get technology help with just one phone number (1-5000) and one email address (help@uw.edu). Also, a redesigned 1-5000 phone menu provides information callers need more quickly, thanks to input from the campus community. Detailed contact and walk-in location information for the UW-IT Service Center and Help Desks can be found on the Get Help page in IT Connect.

June 3, 2014

UW Students: Get Office 365 ProPlus Through Microsoft Student Advantage

Student working at a computer

As of June 3, UW students can obtain Office 365 ProPlus under the Microsoft Student Advantage program, which provides Office applications for installation on up to five Windows or Mac computers as well as on iPads. Office 365 ProPlus subscriptions under the Student Advantage program expire when students leave the UW. Visit the UWare page in IT Connect to get more information and instructions on how to download it.

June 2, 2014

Captioning UW Videos: New Service Available

Captioned video

UW faculty, staff and departments now have an easy way to caption videos, making them more accessible, through an arrangement with Automatic SyncTechnologies. Captioning a 5-minute video, for example, could cost as little as $6.00 and take only 20 minutes. Information about captioning UW videos with CaptionSync is available on the revamped Accessible Technology at the UW website. For student accommodation requests to caption a lecture video, contact UW Disability Resources for Students.

June 1, 2014

Coming Soon: New UW Lecture Capture System—Panopto

students in lecture hall

A single solution for lecture capture, Panopto, will be available to all UW campuses on July 1 to replace both Tegrity and UW Coursecasting. Results from a needs assessment and pilot showed that Panopto is the best-performing tool, is user-friendly and provides easy Canvas integration. UW-IT will begin offering Panopto workshops this summer and will migrate content for users who wish to move existing Tegrity recordings into Panopto.  The Tegrity service will be retired on December 31.

May 29, 2014

E-RESOURCE: Ethnographic Video Online: Volume II

Ethnographic Video Online graphic

The second volume of the award-winning Ethnographic Video Online collection expands on Alexander Street’s anthropology offerings by adding 500 hours of classic and contemporary documentaries, field recordings and previously unpublished footage from anthropological archives. Ethnographic Video Online: Volume II is brought to you by UW Libraries and the Kenneth S. and Faye G. Allen Library Endowment.

May 28, 2014

Summer Tips From UW Libraries

library books

Going on vacation for a few weeks or months? Get summer tips from UW Libraries to find out what you need to know before you go, including how to renew your books and pay your fines online. Want to continue to borrow materials once you’ve graduated, or want to take your RefWorks citations with you? You’ll find helpful information to answer your questions, or just to find a good book or DVD.

May 27, 2014

FY 2015: No Change in Tech Recharge Fee; Rates for UW-IT’s Self-Sustaining Services Online

rate sheet close-up

The FY 2015 Technology Recharge Fee (TRF), which helps fund critical information technology services provided by UW-IT for the University, will remain the same as in FY 2014. The University’s IT Service Investment Board reviews the TRF annually and made the recommendation, which was approved by the Provost. In addition, FY 2015 rates for UW-IT’s self-sustaining services are now posted online, contingent upon approval by UW Management Accounting & Analysis.

May 12, 2014

MyPlan: New Schedule Builder Helps UW Students With Planning

student using laptop

With “Schedule Builder” in MyPlan, the UW’s academic planning tool, students can see which courses and sections will best fit their calendar for upcoming quarters. Students can select “Schedule Builder” in the Quarter Details page for any quarter with a published time schedule, and save up to three schedule options to consider later. They'll also receive alerts when desired sections are restricted, closed or conflict with registered courses. When it’s time to register, students can refer to their saved schedules for easy access to course and section information.