Pagers

Pager Services via UW-IT Will End December 31st, 2014

UW-IT will retire the Pager support service (provided by the UW-IT Enterprise Service Desk) on December 31st, 2014.

Other Support Options

Smart Phones

UW-IT recommends the use of smart phones in place of pagers both because of their more extensive functionality and because they receive communication via both WiFi systems as well as via standard cellular connection. Smart phone services can be arranged by departmental administrators.

Spok

The company known until recently as USA Mobility has changed its name to Spok. Spok continues to be a provider for UW pagers. The difference as of the UW-IT pager services retirement is that UW pager departments will contract with Spok directly as follows:

  • For other questions/problems about your existing Spok account: prioritymed@spok.com or 888.413.7243

Other

If you are associated with UWMC, you will want to contact Teleservices for all of your pager needs: 206.598.2300

Why This Service was Retired

The decision to retire Pager Services support via UW-IT was reached through a partnership with and recommendation by the IT Service Management Board, one of three University-wide information technology (IT) governance boards that provide advice on IT strategy, services and priorities. This change is in keeping with UW-IT’s mission to provide technology services in line with the University’s priorities.

Please send email to help@uw.edu if you have any other questions.


Introduction

Pager service at the UW has been arranged through a contract between the UW Information Technology Service Center and a local provider, and is available at a reduced rate to all UW faculty and staff. Alpha-numeric, digital, and voice pagers are available, and user budgets are billed a monthly fee for pager rental and service.

Ordering Pagers

Coverage

Four varieties of pager coverage are available:

  • Local: Covers a region west of the Cascades that extends along the I-5 corridor from Bellingham to Centralia.
  • Regional: Northwest Region, Western Region, Midwest Region, Southwestern Region, New England Region, Mid Atlantic Region, Southern Region, Alaska, Hawaii. For more information on Regional coverage, contact the UW Information Technology Service Center at 206-543-1997.
  • Nationwide: Covers the entire continental U.S.
  • International: Canada, Bahamas, Puerto Rico, and the Virgin Islands.

Rates

For rates information, please see the UW-IT Service Catalog Pagers page.

Sending Pages

The UW/UWMC paging system is a network of three other paging systems. Each system has its own dialing procedures.

To Reach
USA Mobility Pager UWMC Pager HMC Pager
From on campus
(except UWMC)
  1. Dial 9.
  2. Wait for the tone.
  3. Dial seven-digit pager number.
  1. Dial 8-8600.
  2. Wait for tone.
  3. Enter four-digit pager number.
  1. Dial 9 + 744-8000.
  2. Wait for tone.
  3. Enter four-digit pager number.
From off campus
  1. Dial seven-digit pager number.
  1. Dial 598-8600.
  2. Wait for tone.
  3. Enter four-digit pager number.
  1. Dial 744-8000.
  2. Wait for tone.
  3. Enter four-digit pager number.
From the UWMC
  1. Dial 9 + seven-digit pager number.
  1. Dial four-digit pager number.
  1. Dial 9 + 744-8000.
  2. Wait for tone.
  3. Enter four-digit pager number.

Pager Voice Mail

UWMC Paging Service

  • UWMC Teleservices  offers paging services for their pagers, and can be reached at 206-598-6190.

Spare Pagers and Batteries

  • UWMC Pagers: Spare batteries are available free of charge through UWMC Teleservices. Loaner and replacement pagers are also available, though you should call 206-221-2922 first to ensure availability. The UWMC Teleservices is located at NE-165 in the UW Medical Center.
  • University of Washington Pagers: Spare batteries are available free of charge through the UW Information Technology Service Center. Loaner and replacement pagers are also available. The UW Information Technology Service Center is located in the UW Tower at 4333 Brooklyn Ave NE.

More Information:

  • Request More Information by Phone
    • Contact: Pager Help Desk
      UW Information Technology Service Center
      4333 Brooklyn Ave NE, Box 359540
      Phone: 206-221-5000 Fax: 206-685-8457
  • Request More Information by form:
Name (Last, First):
?
Please enter the name of the person making the request, last name, then a comma, then first name.
Your Email Address
Phone Number:
?
Please enter the phone number of the person making the request
Your Department:
?
Please enter the department of the person making the request
Campus Mailbox:
?
Please enter the campus mailbox of the person making the request
Budget Number:
?
If requesting a service, please enter the UW budget number to which the service will be charged.
Service:
?
Please select the type of service being requested
Comments:

Last modified: December 4, 2014