Campus Dial Tone Features

To Order Service or Questions: help@uw.edu or call 206-221-5000

Dialing Instructions

To call another UW extension:

  1. Dial [5-digit extension].

To call a local Seattle, Everett, or Tacoma number:

  1. Dial [9] [10-digit number].

To call a toll free 800 number:

  1. Dial [9] [1] [800] [7-digit number].

To call a long distance number (U.S. and Canada) using UWATS:

  1. Dial [77] or [9].
  2. Listen for dial tone.
  3. Dial [1] [10-digit number].
  4. Dial [authorization code].

To call an international number using UWATS:

  1. Dial [9] or [77].
  2. Listen for dial tone.
  3. Dial [011].
  4. Dial [country code].
  5. Dial [city code] (omit 0 if first digit).
  6. Dial [local number].
  7. Dial [#]. (NOTE: Do not dial # if international number - excluding 011 - is 12 digits).
  8. Dial [authorization code].

To call a long distance number using a personal calling card:

  1. Dial [9] [0] [area code] [7-digit number].
  2. After the tone, dial [calling card number].

CDT Standard Features

Transfer a Call:

  • To another extension or local non-campus number:
    1. Press [TAP] or [Recall] or [switch hook].
    2. Dial [5-digit] or [9] [10-digit] number call is to be transferred.
    3. Hang up to complete the transfer.  If the line is busy, press [TAP] or [Recall] twice to return to caller.

Conference Call

  • To add a second party to your existing telephone call:
    1. Press [TAP] or [Recall] or [switch hook].
    2. Dial the number of the party that you wish to add.
    3. Press [TAP] or [Recall] or [switch hook].

Last Number Redial

  • To automatically redial the last number you dialed:
    1. Dial [#9].

CDT Optional Features

Call Forwarding All Calls

  • To temporarily redirect all calls to an extension or outside number:
    1. Dial [*72].
    2. Listen for dial tone.
    3. Dial [5-digit number] or [9] [10-digit number].
  • To cancel Call Forwarding All Calls:
    1. 1. Dial [*73].

Call Park

  • To park an incoming call at your extension (for retrieval at any extension):
    1. Press [TAP] or [Recall] or [switch hook].
    2. Dial [*53].
    3. Listen for a confirmation tone.
    4. Hang up.
  • To return to a call parked at your extension from any other phone:
    1. Dial [*54].
    2. Listen for dial tone.
    3. Dial [5-digit] number that parked the call.

Call Pickup

  • To answer a call ringing at another extension:
    1. Dial [*55] to connect to a ringing call.

Call Waiting
If you hear a beep while talking on the phone, it indicates a second call is waiting.

  • To answer a waiting call and to alternate between calls:
    1. Press [TAP] or [Recall] or [switch hook].
  • To turn off Call Waiting prior to making a call that you do not want interrupted:
    1. Press[TAP] or [Recall] or [switch hook].
    2. Dial [*70].
      NOTE: When you hang up, the Call Waiting feature is re-enabled.

Speed Calling

  • To place a call using a personal speed calling code:
    1. Dial [#1].
    2. Listen for dial tone.
    3. Dial [speed code] (1 through 9).
  • To program a personal list with extensions, outside numbers, or feature codes:
    1. Dial [*751].
    2. Listen for dial tone.
    3. Enter desired [speed code] (0 through 9).
    4. Dial the number that you wish to assign.
    5. Dial [#].

Voice Mail
Beeps heard before dial tone indicate new voice mail messages.

  • To call the voice mail system to retrieve messages:
    1. Dial [79898].
    2. When prompted, enter your personal mailbox password (security code).
    3. Follow the menu prompts to retrieve messages.
  • To activate immediate voice mail coverage:
    1. Dial [#379].
  • To cancel immediate voice mail coverage:
    1. Dial [*73].

Last modified: July 8, 2013