Telephones

May 6, 2015

New Unified Phone Rate Includes Long Distance, Softphone and More for All UW Campuses

desk phone

Beginning July 12015, UW-IT will initiate a new unified phone rate including basic telephone service, a handset, voicemail, and unlimited local and U.S./Canada long-distance calling for $8.70 per line per month. Though it’s a $0.53 increase for those currently paying for basic phone service and telephones, it includes long-distance calling, which will no longer be billed separately. International callers will need to transition to vendor-provided calling cards.

March 23, 2015

Get Notified of Your UW Voicemail Messages by Email

student checking her cell phone

To make it easier to access your UW voicemail messages, you can now arrange to be notified by email when a new voicemail message is received. You can even listen to the message if you opt to include a copy of the voicemail as a sound (.wav) attachment. It is quick and easy to set up your notification using the Web PhoneManager; just follow the instructions. UW-IT recently upgraded the UW voicemail system to enable this requested feature.

September 8, 2014

UW Telecommunications Upgrade Underway

phones and computers

A major upgrade to the UW’s telecommunications systems is underway, with UW-IT implementing a new Voice over IP (VoIP) telephone service for 31,000 UW customers across all three campuses. This service will leverage a single network that integrates the delivery of voice, video and data, replacing an outdated infrastructure that is no longer supported by the vendor with modern technology. The new service will help meet the demand for collaboration and productivity tools to support students, faculty and staff. UW-IT will implement VoIP over the next three years, coordinated with other technology refresh efforts. Learn more.

November 6, 2013

Discounts on Cell Phone Plans for UW Students, Employees

Student on cellphone

You can receive cell phone plan discounts—ranging from 10 percent to 21 percent—if you are a student or employee at the UW or one of its affiliated organizations. UW-IT negotiated these discounts with AT&T and T-Mobile; inquire directly with them. In addition, cell phone services charged to a UW ProCard for department use can also take advantage of these and other savings, described on the UW’s Cell Phone Service page. Contact T-Mobile about additional discounts on new iPads and iPhones for UW paid accounts.

May 9, 2013

UW Teleconferencing Service Improvements Coming

teleconference in progress

A more reliable and secure UW teleconferencing service for subscribers goes live June 19, continuing to provide on-demand conference calls for up to 30 participants. This new version of the Meet-Me Conferencing service uses a new, single conference number (206-616-CONF), with each on-demand conference account having a distinct passcode, which helps with security and system administration. The current monthly rate for this service, provided through UW-IT, will remain the same. Get details.