July 30, 2014 HuskyBytes
UW students can now rate and review study spaces on campus with SpaceScout, an application that helps students find the perfect study space. In addition, students can send messages to friends about study spaces they’ve found and sync a list of favorite spaces across the Web and iOS versions. Learn more about SpaceScout.
July 7, 2014
Beginning July 8, UW-IT will adopt a new service management tool to replace its existing ticketing system and improve customer service and response. When you send email to firstname.lastname@example.org and other UW-IT email addresses, you’ll notice the response is a bit different. It will include a confirmation with a link to check the status of your request in real time. All UW-IT services will transition to this new tool—called UW Connect—by July 15. This initial change sets the foundation for future improvements including enhanced customer response.
July 2, 2014
Learn the tools and techniques to start using and making the most of University data through four free workshops for UW faculty and staff, all from UW-IT. These one- or two-hour courses include the Enterprise Data Warehouse, handling data to see trends and patterns, and Tableau software for creating dynamic visualizations of large data sets, with a one-day “fundamentals” class for the Tableau Desktop beginner. Register online.