Background
o Mission Critical Messaging Requirements
o MCM Reliability vs. Architecture
o The Open Internet Messaging Architecture
o Sample Architecture
The Role of IMAP
o IMAP: What is it?
o IMAP Features
o IMAP History
o IMAP Status
o IMAP Implementations
o Real-World deployment: UW Case Study
The Role of ACAP
o Scalability and Administrative Flexibility
o Partial Answer: ACAP as Mail System "Glue"
o ACAP History and Status
o ACAP Illustrated
o What's Still Missing? Administrative Agents
o Real-World deployment: CMU Case Study