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Student Financial Aid

Loan repayment

Loan repayment is a serious obligation. The Office of Student Financial Aid is here to answer your questions on paying back the loans used to fund your university education. Don’t hesitate to contact us if you need help managing your loan repayment plan. We’ve pulled together some key resources that should answer many of your questions. But we’re still here if you want to phone, email or come in to discuss your questions one-on-one.

If you have a federal Direct Loan (Stafford, Unsubsidized Stafford or Graduate Plus), check your account on the National Student Loan Data System to determine which loan servicer is managing your loan repayment. Once you’ve identified your specific loan servicer, locate their contact information.

Federal Perkins loans, Health Profession and Nursing loans, and UW Institutional Loans are billed by the UW Loan Servicer Heartland ECSI. Contact information and online access to your Campus Partners account is available from their website.

Student Fiscal Services is transitioning from Campus Partners to Heartland ECSI for loan processing and collection. This migration takes place August 1st, 2016 and continues for two to three weeks. During the first few weeks of August, accounts will be frozen. Students will still be able to view their account balances, however will be unable to make or process payments during that time.