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Faculty Senate & Governance

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Faculty Senate client survey

At the end of spring quarter 2011, Secretary of the Faculty Marcia Killien requested assistance from the staff of the organizational effectiveness initiative (OEI) in conducting a “client survey” to provide her with data for an interim assessment of her performance since her appointment and current office functioning. The survey was developed, administered, and data analyzed and summarized by staff of OEI. The survey was sent to members of the senate, chairs of the elected faculty councils of schools, colleges, and campuses, faculty council chairs, and individuals who had consulted with the office in the past three years. There were 81 respondents to the survey with summary results showing a high level of client satisfaction with the services of the secretary and of the office.