Client/Fleet Emergency Rescue
If a vehicle breakdown occurs during Fleet Services business hours: Our staff will coordinate alternative transportation and vehicle towing: Monday-Friday: 7:00 A.M.-4:00 P.M. Contact Fleet Services at 206-221-3594 or 206-685-1564
If a vehicle breakdown occurs after business hours: Contact NAC Fleet Rescue 1-800-356-9316, to help transport you and the vehicle off the road and to the nearest applicable vehicle dealership. If there are no applicable dealerships in the area, request transport to the nearest maintenance shop. The contact information and contract number are located on the NAC Fleet Rescue brochure in the glove box. If the dealership or maintenance shop are unable to fix the vehicle in time to meet your schedule, contract Enterprise for alternative transportation. Please inform the rental agency of Fleet Services' State contract for billing purposes.
- Enterprise, 1800 Rent-A-Car
If you are unsuccessful with obtaining alternative transportation with the State contracted rental agencies listed above, please coordinate the safest travel alternative for yourself. Please send original receipts to the Fleet Services Rental Office for reimbursements. Keep a copy of the receipts for your records. Notify the Fleet Services Rental Office of the vehicle’s breakdown as soon as possible at 206-221-3594.