Cancelling a Reservation

Cancelling a Fleet Services or U-CAR reservation can be done online. Please see instructions below

Login to the online system
From the main menu, select View Active Rentals
A table of all your reservations will be displayed, ordered by confirmation number and budget number - find the appropriate record and click update at the end of that row
Verify this is the record you want to cancel (look at dates, driver, vehicle type, etc.)
Click the "Cancel" button at the bottom of the screen

If you are unable to find the record or have trouble with the system, contact the Rental Office via e-mail or call at 206-221-3594.

U-CAR VEHICLE CANCELLATION:

Login to the online system
From the main menu, select U-CAR Reservations, this will take you to the U-CAR website
Select the "My Reservations" tab
Select "Cancel" under the selected reservation
Select "Confirm"
You may cancel a U-Car reservation up to 15 minutes prior to the requested pick up date on line
If you wish to cancel after the requested start time or are have trouble with the system, contact the Rental Office via e-mail or call at 206-221-3594.

OUTSIDE AGENCY CANCELLATION:

Contact the Rental Office via e-mail or call at 206-221-3594 to cancel vehicles reserved with an outside rental agency such as Enterprise Rent-A-Car, Budget, Thrifty or Croft Rentals. Be sure to have the confirmation number and/or the dates and names on the reservation.

CANCELLATION TERMS AND FEES:

Please submit all vehicle cancellations as soon as possible. There are currently no fees charged for cancelling a reservation prior to the requested start time. A 'No Show" fee will be charged for both Fleet Services and U-CAR rentals for all hours reserved, up to a maximum charge of one day if the reservation is not cancelled prior to the requested start time. There are currently no fees for cancelling an outside agency reservation